Hello everyone i Have purchased a subscription (1month gold) but havent been given my 5 dollar ...

Hello it has been more than four weeks and i havent gotten my 5 dollar gift card promised, if i purchased gold via xbox live. I purchased a one month via xbox live on the 7/12/15 and still didnt get my code messaged to me help please!!!!!!!!!!

:)

 

Make sure your subscription is active.

Hello,

i activated my 1month gold that i got with the xbox i bought. But it says that i dont have subscription to live. "Make sure your subscription is active". Xbox.com says that i have active subscription - but i still cant play in Live.

My last 14days period worked fine.

How should i fix it?

Br,

Hendrik

 

Avatar promo item not recived

hi can you help i purchased a prepaid xbox live gold membership with 12m/1month plus a free COD black ops 2 cap for my avatar yet its been nearly 5 months and still have not received my BO2 cap yet can you help and tell me why
i have not received it.

 

Hey there jhunte!

Sorry to hear about the issue! Just to clarify, when originally did you purchase the 1 month of Xbox Live through the dashboard promotion? Thanks!

 

and it auto renewed a couple days ago too

 

Hey there jhunte!

We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!