.heic images not working in Photo app on Xbox series X, what can be done?

Discus and support .heic images not working in Photo app on Xbox series X, what can be done? in XBoX on Consoles to solve the problem; Hello, What can be done on Xbox series X so it can show .heic images? I have Samsung Galaxy S20 phone and using .heic files for my photos. They are... Discussion in 'XBoX on Consoles' started by Hrvoje Kusulja, Jul 26, 2021.

  1. Hrvoje Kusulja
    Hrvoje Kusulja Guest

    .heic images not working in Photo app on Xbox series X, what can be done?


    Hello,

    What can be done on Xbox series X so it can show .heic images?

    I have Samsung Galaxy S20 phone and using .heic files for my photos. They are auto uploaded to my personal OneDrive using OneDrive Android app and camera auto upload feature. On Windows 10 and Windows 11 I do have HEIF support - Get HEIF Image Extensions - Microsoft Store

    I installed the same app on Xbox series X for HEIF support, but still, Microsoft Photo app does not show .heic files/images from my OneDrive on Xbox device.

    No error is shown, it is just simple that those files/images are not visible in Photo app, but .jpeg files are there and working.

    I also tried various Xbox Insider builds, but it is the same as non-insider. Also support.xbox.com requested is not answering for weeks now.

    :)
     
    Hrvoje Kusulja, Jul 26, 2021
    #1
  2. Jesse E' Win User

    .heic images not working in Photo app on Xbox series X, what can be done?

    Hello Hrvoje, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm afraid the Series X doesn't currently have native support for .heic files. Hopefully one will be added in the future.

    Hope this helps.

    Jesse.
  3. FrancisKjaer Win User

    Xbox Local Streaming

    • What troubleshooting steps have you done?

    i think i already explained the steps i did it doesnt work like xbox companion

    • Was this working before?
    no the xbox app + xbox series x always worked as trash if compare with xbox one x + xbox companion

    • Recent activity or changes made before the issue appeared?
    nop.

    i already detailed everything in original post, it looks like the encoder of xbox app/xbox series x isnt good as xbox companion/xbox one x
  4. KingRouge Win User

    Xbox App freezes or black screens when streaming from Xbox Series X

    I'm sorry. I am a bit confused by your question. I am using the Xbox App to stream from my Xbox Series X through the Xbox App to my PC using the function in the App that I have circled here.


    [​IMG]


    I've done this without issue with an Xbox One, with the old Console Companion App, and for a short time with the Xbox Series X before the freezing issues began.

    As some additional information, I use my monitor both for my PC and for my Series X so both machines are plugged into the monitor. Could the freezing issues be caused by using a monitor hooked up to my PC to stream the Series X but the Series X is also hooked up to the monitor already?
  5. Sharky Xbox Win User

    flip the image on a usb camera connected to Xbox

    Hi Tomm, Thank you for the response.

    The webcam is working on my Xbox Series S, and I am using the it for streaming not for taking photos.

    I can access the camera positioning setting on the xbox but there is no option in flip the camera to mirror image.
  6. THUND3R 4 Win User

    So will the series X have an optical out port?

    I believe with the current power and ability of the Xbox one X, that the series X will accept all current hardware attachments including backward capability. Remember, a lot of these photos we are seeing are just leaks, and snips, not so much official
    statements. I couldn't see Xbox getting rid of the majority of their compatible hardware.
    This is what I thought but then Microsoft released more images on the console today and there isn't an optical connection on the back.
Thema:

.heic images not working in Photo app on Xbox series X, what can be done?

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