Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

Discus and support Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)? in XBoX on Consoles to solve the problem; So with everything else being equal, it seems that my headset only works on one or two of the controllers that I've tested out of eight (between me and... Discussion in 'XBoX on Consoles' started by DandyDan24, Nov 17, 2018.

  1. DandyDan24
    DandyDan24 Guest

    Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?


    So with everything else being equal, it seems that my headset only works on one or two of the controllers that I've tested out of eight (between me and my friends). The account is the same. All are updated. The settings are the same. The headset is enabled.
    I plug the headset (Turtle Beach) into controller A, and I see a headset icon on the top right. I try with controller 2, no luck. Controller 3, no luck. Etc.

    A friend of mine comes down and does the same test. He has a different model headset with two controllers, neither of which work with his headset. We repeat the tests on mine, and with two different headsets, the same controllers give the same results.

    Is it that simple that some of these controllers are just poorly designed with the 3.5mm connection that no headsets will work on them, as many people have said in various forums? Or can someone else give me some more hints or tips to try, as Ive scoured
    the internet and tried everything over the last little while.

    Please help!

    :)
     
    DandyDan24, Nov 17, 2018
    #1
  2. STR8 JEEPIN
    STR8 JEEPIN Guest
    Microphone only works for about 3-5 seconds, then cuts out and nobody can hear me.

    I'm having the same exact issue. Ive tried controllers and headsets that work fine on other consoles and my headset and controller works fine on other consoles as well so I've eliminated that as the issue. Not sure what else to try.
     
    STR8 JEEPIN, Nov 17, 2018
    #2
  3. Xbox USB Headset Mic Problem

    I have a xbox one in which last week my USB headset mic stopped working (I can hear others but my mic doesn't get picked up. In my troubleshooting I just tried a new headset usb. And it did not work either. Then I tried a new controller with same issue.
    After trying some other things I took my controller and headset over to my friend house and tested. The headset worked fine. Me thinking that I have a bad xbox went out and bought the new xbox one s. Guess what the same problem occurred. Now I am thinking
    that its my profile. So I checked privacy settings and everything looks to be allowed. I then signed out of my xbox live account and used my brothers account but still have the same issue. Not sure whats going on or if updating the controller upon setup broke
    some driver within the xbox.

    If I connect a 3.5 headset to my controller the mic works fine. Just USB is having the problem.

    ALso to Note My NAT IS open. Anyone else reporting this type of issue. It is quite odd.
     
    BLACKDRAGON21-[xboxvenue], Nov 17, 2018
    #3
  4. Frathos
    Frathos Guest

    Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

    Frathos, Nov 17, 2018
    #4
  5. DandyDan24
    DandyDan24 Guest
    Yup all controllers have the latest firmware. Double and triple checked all of them.
     
    DandyDan24, Nov 18, 2018
    #5
  6. XBF George L
    XBF George L Guest
    Hello!

    You can try making sure the batteries are fully charged or by using a Micro USB cord connecting the controller directly to the Xbox One Console. It is possible that it could be the controllers themselves.

    Xbox One Chat Headset troubleshooting
    . You can take a look at your warranty options here:

    Warranty and service


    Hope this helps
     
    XBF George L, Nov 6, 2018
    #6
  7. DandyDan24 Win User

    Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

    Yup all controllers have the latest firmware. Double and triple checked all of them.
  8. Frathos Win User

    Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

  9. XBF George L Win User

    Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

    Hello!

    You can try making sure the batteries are fully charged or by using a Micro USB cord connecting the controller directly to the Xbox One Console. It is possible that it could be the controllers themselves.

    Xbox One Chat Headset troubleshooting
    . You can take a look at your warranty options here:

    Warranty and service


    Hope this helps
  10. STR8 JEEPIN Win User

    Microphone only works for about 3-5 seconds, then cuts out and nobody can hear me.

    I'm having the same exact issue. Ive tried controllers and headsets that work fine on other consoles and my headset and controller works fine on other consoles as well so I've eliminated that as the issue. Not sure what else to try.
  11. WarDogReaper Win User

    Headsets suddenly quit working.

    The problem I have with that scenario is I was using just one controller and 1 headset. The other controller and headset were set aside not being used. When the issue occurred I tried the spare headset in the controller i was using and it didn't work either.
    I then tried the other controller with both headsets...same results. Then went and did the troubleshooting steps with both controllers still not working. The headsets are both "Afterglow LVL 1"
Thema:

Headsets Work On Some Controllers, But Not Others (With Everything Else Being The Same)?

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