Headsets not picking up voice.

Discus and support Headsets not picking up voice. in XBoX on Consoles to solve the problem; Apologies if this is a repeat question, but the only ones I can find are a year or so old. My Microsoft stereo headset suddenly stopped picking up my... Discussion in 'XBoX on Consoles' started by Tebulat, Aug 30, 2015.

  1. Tebulat
    Tebulat Guest

    Headsets not picking up voice.


    Apologies if this is a repeat question, but the only ones I can find are a year or so old.

    My Microsoft stereo headset suddenly stopped picking up my mic a week or so ago, I originally thought it was just my headset giving up the ghost after a good period of usage. Have bought a new headset today, and that's also not picking up the voice either.
    My controller says it's up to date when I connect the original Microsoft adapter, for some reason it's not registering the Turtle Beach one when I plug it in to update, but both adapters still give me sound, and incoming chat, through the earpieces.

    Sometimes when I am playing a game the voice icon will flash briefly as though it's sent a burst of static, but when I speak it's not doing anything. When I start a party app there is nothing but as I disconnect and connect the mic's it flashes in a similar
    teasing fashion then stops.

    I don't have a Kinect so that's not causing an issue, have been through all the recommended steps numerous times with both headsets to no avail. The only things I have not tried replacing are the controller and the Xbox itself!

    Controller appears to be in near perfect condition, not been thrown across the room or slammed down in disgust (yet) so can't see the controller being the issue. If I end up replacing the Xbox it won't be with another one.

    As you can imagine, I am very frustrated!

    Any advice, tips or solutions will be gratefully received and might even stop me killing the kids...no pressure Headsets not picking up voice. :p

    :)
     
    Tebulat, Aug 30, 2015
    #1
  2. BludWurm
    BludWurm Guest
    headset not picking up my voice

    Hate to jump into a pissin' match, but I have been having the same problem. I haven't had any luck in resolving it either. It started just the other day after the update. Which btw gave me so many problems with my service that I have spent the last two
    days fixing them. I used xbox support for some of the problems (they had to have me do a factory reset to resolve some issues) and some on my own.

    I've had a xbox live account longer than some players have been alive and I know my way around xbox's quirks and the peripherals problems. I just can't seem to figure this one out. I have the Turtle Beach Stealth 500x wireless 7.1 dolby headset and haven't
    had a problem with them since I bought them in December. After the update, and the problems associated with it, I have no microphone in party chat or game chat. I can hear my voice through the Turtle Beach's mic, so I know it's working. I can hear the games,
    console sounds, even the people in a party or in game chat. No one can hear me.

    I have been using my kinect mic, which does work, just not well. Plus if I move away from my console to do something no one can hear me. Kind of defeats the purpose of a totally wireless headset that costs almost $200.00. I've done everything to fix the
    problem and have come to the undeniable conclusion that the problem lies with the new update.

    Turtle Beach is no help as they have no customer support anymore. Xbox's customer support seems to be lacking these days too. I can't figure it out so I'm wondering if anyone else has had any luck? Any help will be appreciated and I will be posting this
    whole reply on my own thread in hopes that someone will read it and be able to help.
     
    BludWurm, Aug 30, 2015
    #2
  3. xMike JSSx
    xMike JSSx Guest
    headset not picking up my voice

    problem occours with... ms controller, and two different brands of headsets. looked for product names but did not see anywhere. problem also affects kienect... does not pickup my voice... ihear other people fine and ingame sounds. seems like to me the problem
    didnt occour until after the last ms update. so... no voice from me in game chat or party.
     
    xMike JSSx, Aug 30, 2015
    #3
  4. Goatsnatcher
    Goatsnatcher Guest

    Headsets not picking up voice.

    Is it the headset that the mic can be removed? If it is, make sure the mic is firmly pushed into the headset until it clicks.
     
    Goatsnatcher, Aug 30, 2015
    #4
  5. Tebulat
    Tebulat Guest
    Yeah checked that the detachable mic is pushed into the headset to the max. Just unplugged everything from the Xbox and will leave it an hour or so.
     
    Tebulat, Aug 30, 2015
    #5
  6. Okay finally someone else has the issue I am having the exact same problem only difference in situation is halo 5 skull Candy's are my new headset and none of my other headsets (which are two of the basic xb1 headsets) none of the them pick up my voice either
    this problem needs to be solved I've had this problem a little over two months and nothing
     
    UNHUMAN TUROK, Oct 31, 2018
    #6
  7. Tebulat Win User

    Headsets not picking up voice.

    Yeah checked that the detachable mic is pushed into the headset to the max. Just unplugged everything from the Xbox and will leave it an hour or so.
  8. Goatsnatcher Win User

    Headsets not picking up voice.

    Is it the headset that the mic can be removed? If it is, make sure the mic is firmly pushed into the headset until it clicks.
  9. UNHUMAN TUROK Win User

    Headsets not picking up voice.

    Okay finally someone else has the issue I am having the exact same problem only difference in situation is halo 5 skull Candy's are my new headset and none of my other headsets (which are two of the basic xb1 headsets) none of the them pick up my voice either
    this problem needs to be solved I've had this problem a little over two months and nothing
  10. xMike JSSx Win User

    headset not picking up my voice

    just want my chat back dude ..... maybe i was being a lil rash. meh xb1 is wat it is. on that note have a good one and thanks for the info.
  11. xMike JSSx Win User

    headset not picking up my voice

    So my friend came over and tried four different times on four ms controllers using two afterglow and one ms headset. Yet still no chat avaible, if you guys cant resolve this issue then I should get a discount towards my gold suscription. I dont like paying
    for a service I cant fully because of some bug from ms end.
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Headsets not picking up voice.

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