Headset won't function properly

Discus and support Headset won't function properly in XBoX on Consoles to solve the problem; Hello, I have a stock Xbox One headset. Yesterday, I have noticed that my headset won't output my voice at all anymore. I can hear from it when I turn... Discussion in 'XBoX on Consoles' started by gamerXpress, Jul 5, 2017.

  1. gamerXpress
    gamerXpress Guest

    Headset won't function properly


    Hello,

    I have a stock Xbox One headset. Yesterday, I have noticed that my headset won't output my voice at all anymore. I can hear from it when I turn the volume up (with the corresponding beeps) and when chat is speaking but I cannot talk through it anymore. This
    is the headset with the two prongs and USB connector that came with my Assassin's Creed Unity console bundle.

    • I have tested the same headset with two different controllers I own. One has the 3.5 mm headset jack, one doesn't. On both controllers, I can hear from it but cannot talk through it anymore.
    • It has worked fine up until July 4th, 2017 within a couple hours.
    • My privacy settings are set to Allow for voice communication.
    • The batteries on the controllers are fully charged.
    • I have tried disconnecting and reconnecting the headset on both controllers. Nothing.
    • I've hard reset the console.
    • The indictor in the upper right corner that displays the time and battery usage of my controller, it shows that a headset is connected.

    What is wrong with my headset? Does it need replacing? Thank you.

    :)
     
    gamerXpress, Jul 5, 2017
    #1
  2. FoolishWanderer
    FoolishWanderer Guest
    Recently purchased X1 and have a question about headsets.

    I just recently purchased the X1 1Tb version with the updated controller that has the 3.5 mm jack. I have a Turtle Beach PX4 headset that I can use but I am curious if I have to have the headset adapter to have it function properly? Any help would be appreciated.
     
    FoolishWanderer, Jul 5, 2017
    #2
  3. bowski477
    bowski477 Guest
    CONTROLLER update not necessary IMO.

    Personally I have not updated my controller. However it is needed if you have or plan to use the headset adapter. The update is required for it to function properly.
     
    bowski477, Jul 5, 2017
    #3
  4. Njal the Blue Win User

    Plugging xbox one s into surge protector

    It won't damage it, it just may not function properly.
  5. Bandido1508 Win User

    My Mic doesn’t work

    Does your headset function properly on PC, some headset may work on a PC but not xbox, but if it does not work on PC either then it is your headset.

    If you can try this on another xbox, if it works there it may either be the jack on the controller or a setting on the xbox
  6. bowski477 Win User

    CONTROLLER update not necessary IMO.

    Personally I have not updated my controller. However it is needed if you have or plan to use the headset adapter. The update is required for it to function properly.
  7. MadLou9000 Win User

    New headset that doesn’t work????!!

    what kind of headset is it? some headsets that you buy sometimes have a faulty spark makes your controller not function. Also some headsets that you buy that are not from Xbox, Like if you buy a Sennheiser headset like I did, it doesn't want to work properly.
    makes sure you look at the description before buying a new headset.
  8. SomeOldGuy1964 Win User

    No 360 wireless headsets will be compaitible for X1?

    Ya I bought a Tritton Warhead last Christmas and I was very unhappy that the wireless chat function of the headset won't work with the new X1. That was an expensive headset but I'll never go back to wires....ever again
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Headset won't function properly

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