Headset Troubleshooting

Its been a bit of a mess so I'll try to keep this straight. When I first bought my xbox I had no issues with the headset that came with the xbox. I bought a TurtleBeach headset and have had issues from the get go hearing other people talk. I have to update
it each time I want to hear. And midgame it will simply stop working.

I used my headset with a different controller on a friends xobx and had no issues.

I bought a new adapter for my controller and it didn't work.

I just bought a new headset today but I simply can't hear at all now. I even have a different controller I tried it on but to no avail.

I"m worried it might be the xbox itself or should I buy another controller?3

:)

 

Headset troubleshooting

I seem to be having the same problem. I have the Xbox One Chat Headset (Which I got with my Xbox One). I physically connected it to the bottom of the controller. I tried on both of my Xbox One Controllers and I only have this headset (I got plenty more but
Xbox doesn't support AUX :/). When the headset is connected and I keep clicking the + button, I start hearing "ping" like noises which I assume means I reached Maximum Volume, that's however the only thing I was able to hear

 

Headset troubleshooting

Hey TimelyAuthor197! What kind of headset are you using? Is it physically connected to the controller? Does the same issue occur on a different controller or with a different headset? Post back and let us know!

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Correction. I can still hear game sounds on my new headset. I just can't hear other people talk.

 

Hey there MsDareDevil!

Sorry to hear about the headset issues! Could you post back the model of the Turtle Beach headset you are using? That will help us out a lot!

 

The adapter may need an update

 

I'm having the same issue. I purchased the Microsoft XB1 headset and it worked fine for about a month. All of a sudden i couldn't hear or talk to any one else but i could hear the game play. The mic does light up and acknowledges that im speaking into the
mic. Gamestop did replace one set and the new set worked for about 3 minutes but its now doing the same thing. I spent 1 hour on the phone with xbox support but no solution was found. I hope someone can find the solution to this.