Headset problems

Jet Scars · Aug 26, 2016

Hi, I have a pc headset that I use on my xbox and also my laptop and I just received a splitter or a y jack so I could use it on my xbox one. However, I can hear game audio but I can't speak. It says I have a microphone connected but nothing is coming
through. I know this is not my splitters fault as when I only plug the microphone wire into my adaptor it says a microphone is connected but nothing comes through. Also its not my headsets fault as it works perfectly on my laptop. I have a Logitech g430 and
the adaptor from the older controllers. Another weird thing is that when I'm in party chat and my friend speaks loudly the circle around my gamerpicture lights up.

If anyone is interested this is the splitter I bought: http://www.ebay.co.uk/itm/3-5mm-Aud...822864?hash=item2818815c90:g:GfYAAOSwZ8ZW59iy

:)

O Corpo · Aug 26, 2016

Turtle Beach static / not working

Played fallout 4 all day. No headset on, no problems. Put headset on. Problems.

D J B Nando · Aug 26, 2016

Headset hearing problems

Thanks, I`ve just posted there.

xbox.uservoice.com/.../6078758-headset-problems-low-quality-headset

Jet Scars · Aug 26, 2016

One more thing I just found out that when my friend sends me a voice message he can hear it through my mic

KiNGG STiCkY

Sounds like a headset or a xbox controller problem ... do u have another controller to try the headset in to see if its the controller that is the problem? Or do u have another headset to plug into the controller to see if the other headset is the problem?

XBF Amber M

Hi Enrico7885,

Thanks for reaching out to us in the forums with this question. I recommend taking a look at the following troubleshooting articles for assistance with your headset being recognized:

If the problem persists:

Try your headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
Try using a Headset Adapter for compatibility issues.
Try your Headset on another controller, if you can. If the headset works on the second controller, try
updating the first controlleragain. If that fails, the controller will
need to be replaced. To order a replacement, go to the Xbox Online Service Center.

Try this out and let us know the results.

I hope that this helps out.

O Corpo

Played fallout 4 all day. No headset on, no problems. Put headset on. Problems.

D J B Nando

Thanks, I`ve just posted there.

xbox.uservoice.com/.../6078758-headset-problems-low-quality-headset

CalGoo

Quite a while before actually. It was happening with my first headset, so I thought it was the headset causing problems, then ordered a new headset about a week after the problems started happening, then a week to get the headset, so a while before the post.

Headset problems