headset problem plz help

Try rebooting your controller, if that doesn't work your controller may be damaged.

I have a Turtle Beach 800X sometimes i have to reboot the cradle for the headset and resync. Try pulling batterys out of the controller and reboot. Make sure you have updated the controller with the latest firmware

Hello Jcarf,

Thanks for coming to the forums with your issue. Most likely the controller that is yours is no longer functioning properly. If your headset is working fine in other controllers, then you may need to get it repaired if within the 90 day warranty. If it isn't
you will need to get it replaced. Try updating the controller first.

Thanks,

Brad

Ok, here is a more in depth explanation. You know what my problem is, i'm trying to hear everything trough my headset. i dont have an adapter, i have the 3.5 Xbox Controler, the one that you can plug your headset right in.

i have it pluged into my controler, with no adapter. I'm using the turtle beach Recon 30X. I know it works, bucuase i can still hear my party, but nothing else. It is not directly connected to my TV. is there anything else i can describe?

Okay, well after I did a little reading on that headset you have, it seems that the Turtle Beach Recon 30X is
only just for chatting purposes (as in you can talk them, they can talk to you and that's it). It doesn't allow any game audio, menu sounds, or anything other than just voice chat. It has only one ear cup right? Yeah that's what it must be
sorry to say. You may need to get another headset that supports both game audio and chat abilities so you can hear both through a single headset. So well if you choose to go get another one, just make sure that it has those features.

So here is what I am thinking. You need a headset that has 2 jacks at the end (usually a pink one for mic input and green for headset input). When you have this, you need to get a 3.5mm Audio Y Splitter cable (usually not more than $5). This Y cable on one
end has the 3.5mm jack that you connect to your current controller and the other ends you would connect your mic input and headset input (the green and pink ones). This sounds more of what you need. Now just as a note, I myself do not own the new 3.5mm Xbox
One controller your talking about, I know what it looks like though. I have the original one, but the above method should work, that's honestly what I would go and do, i'm pretty sure that will work.

Anyways, well I hope this helps.