Headset Not Working with Patrol Tech Special Edition Controller

Go to Settings > Kinect and Devices > Devices and Accessories > More Options > Assign or Re-assign your profile to the controller

Go back one step to Configure > Button Mapping > Last option on lower left is Turn on Vibration

The super glue thing didn't work, grips kept peeling. Bought the Scuff replacement panels and a week later the right bumper button stops working. Really wanted to like the elite, but went and bought a Patrol Tech controller. Not wasting anymore time and
money on this so called elite controller.

Hello,
JoeFX69

Thank you for contacting Forum support!

As shown on
xbox.com/microsoft store Patrol Tech controller is something we can support.

If the control is within the 90 day warranty we are able to support the device, but if there is no console to register the control. We would need the Proof of purchase since it would not be registered in the system for the activation day.

Though it all depends on where the control was purchased. Example As stated: "Doesn't apply to my region (we have different warranty laws)". If the control was bought at a local store, then it's best to go to the local store and go based on the warranty
they provided.

I recommend if there is no console to register the control with to either use a friends console and temporally register it to the account

Register Device, or to contact a live agent to see how they may assist. Contact us (Proof of purchase needed)

[If there was a console already register with the control they would see the warranty information (since the control was used on it) and wouldn't need Proof of purchase]

Please let me know if this works!

Thank you!

My Halo 3: ODST special edition controller does this too, I find if I plug in a wired headset a few times and jiggle it around it usually fixes it.

Hi game,

Thanks for reaching out to us regarding the headsets not working with the Console.

• When trying to use the headset(s), did you use one controller or multiple controllers?
  
• Have you tried a plain cheap pair of headphones with the controller?
• What type of headset is being used? (Turtle Beach, Afterglow, Stereo headset, Chat headset,
  etc)
• What type of
  controller is being used? (Special Edition
  Controller, Standard Xbox
  Controller, 3rd party
  controller, etc)
• Under Devices & Accessories >
  ..., does it show the headset connected and is "Volume" available?

Since the headsets work with other products, that causes me to believe it is either the controller port or that they are not compatible.
Make sure to change the batteries in the
controller as well. Here is a link to help with
Xbox One Chat Headset troubleshooting as
well.

We hope to hear back soon. Let us know how it goes