Headset not working when 2nd Controller w. Headset is attached

Discus and support Headset not working when 2nd Controller w. Headset is attached in XBoX on Consoles to solve the problem; Hello Community, I have a problem, when I try to play with a friend and we both have a Headset attached to the new Controller. We try to play... Discussion in 'XBoX on Consoles' started by proehlth, Jan 2, 2016.

  1. proehlth
    proehlth Guest

    Headset not working when 2nd Controller w. Headset is attached


    Hello Community,

    I have a problem, when I try to play with a friend and we both have a Headset attached to the new Controller.

    We try to play Minecraft and we want to broadcast it on Twitch. Everything is fine, execpt we can only hear the audio from the Headset of the 2nd Controller attached. The first Headset seems to be muted. When I unplug the Headset of the 2nd Controller the
    audio from the 1st is broadcasted again.

    Is it not possible to have two headsets attached?

    Thanks for your help.

    Regards,

    Tom

    :)
     
    proehlth, Jan 2, 2016
    #1
  2. onyxishere
    onyxishere Guest
    Kinect/Headset Compatibility Issues - -Please help!!!

    Sorry to hear it. The headset should work when the Kinect is attached. What brand of headset are you using and do you have the adapter for the controller?

    Have you updated your controller with the adapter attached? If not, you should do that in the Settings menu.
     
    onyxishere, Jan 2, 2016
    #2
  3. tubbs MFC
    tubbs MFC Guest
    Can hear people but they can't hear me

    I am having the same trouble with the standard Xbox one chat head set (Firmware Version: 4.9.0.0), i've tried logging out turning the counsel off , unplugging, turning on using the controller, Updated controller with headset attached, swapped out batteries,
    nothing is working.

    As a side note: i have the purple circle by my avatar indicating my headset is attached , even after i unplug it from the controller..
     
    tubbs MFC, Jan 2, 2016
    #3
  4. maxen
    maxen Guest

    Headset not working when 2nd Controller w. Headset is attached

    Hello Proehlth.

    Go to Settings>All Settings>Kinect & Devices>Devices & Accessories and make sure that you assign each device (controller and headset) to the correct profile using them.

    This should fix the issue of the console switching which headset it broadcasts. It may also allow you both to talk and the console broadcasts both, but it may not - I'm not 100% sure if this is supported when broadcasting from the console app.

    However, give this is a try and let us know how you get on. I hope this helps.
     
    maxen, Jan 2, 2016
    #4
  5. W7PSK
    W7PSK Guest
    Make sure you map each controller to a user. Go into settings then kinect/controllers. Select each controller and assign it to a user.

    That hopefully should fix it.
     
    W7PSK, Jan 3, 2016
    #5
  6. proehlth
    proehlth Guest
    Hi Maxen13 and Atroopspad,

    each controller is now assigned to a different profile.

    Unfortunately that didn't solve the problem.

    Perhaps you're right Maxen13 and it's not supported.

    Thanks for your help,

    Regards,

    Tom
     
    proehlth, Oct 31, 2018
    #6
  7. maxen Win User

    Headset not working when 2nd Controller w. Headset is attached

    Hello Proehlth.

    Go to Settings>All Settings>Kinect & Devices>Devices & Accessories and make sure that you assign each device (controller and headset) to the correct profile using them.

    This should fix the issue of the console switching which headset it broadcasts. It may also allow you both to talk and the console broadcasts both, but it may not - I'm not 100% sure if this is supported when broadcasting from the console app.

    However, give this is a try and let us know how you get on. I hope this helps.
  8. W7PSK Win User

    Headset not working when 2nd Controller w. Headset is attached

    Make sure you map each controller to a user. Go into settings then kinect/controllers. Select each controller and assign it to a user.

    That hopefully should fix it.
  9. proehlth Win User

    Headset not working when 2nd Controller w. Headset is attached

    Hi Maxen13 and Atroopspad,

    each controller is now assigned to a different profile.

    Unfortunately that didn't solve the problem.

    Perhaps you're right Maxen13 and it's not supported.

    Thanks for your help,

    Regards,

    Tom
  10. onyxishere Win User

    Kinect/Headset Compatibility Issues - -Please help!!!

    Sorry to hear it. The headset should work when the Kinect is attached. What brand of headset are you using and do you have the adapter for the controller?

    Have you updated your controller with the adapter attached? If not, you should do that in the Settings menu.
  11. Psaw Neo 1 Win User

    Wireless headset not working after update ?

    Weird --- This is exactly what is happening to me. But when I tried Mister G''s suggestion --- The headset would initially sync to 1, but when I turned he controller on, it would knock the headset out of sync. The only way i found to fix it was to turn
    on a 2nd controller, and then use that with the headset and it worked. Any possible work arounds?
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Headset not working when 2nd Controller w. Headset is attached

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