Headset not working - suggested upgrade?

Have been told to look here for the best suggested headset replacement? Dont know why...current day one headset, mic seems to be working and orange light mute/unmute, no beep on volume tho.........want a better replacement, dont see the point of replacing
rubbish with more rubbish.

:)

 

Others can't hear me chat

Our headset the mic has stopped working

Done all thats suggested

even the Skype test

Still wont work

then is you request a repair etc. they want you to pay for a new headset

 

Mic problems on my brand new Xbox One

my mic on my xbox one headset is not working ,i a new headset still not working..........come on fix it MS!

 

Make sure your controller is up to date with the latest firmware. It it is then try unplugging the headset from the controller then turn off the controller. Plug the headset back into the controller then power back on and see if it's working correctly.

If you would like to upgrade your current headset and don't mind spending money on one of the higher end headsets then I would suggest the Turtle Beach headsets. If you by any chance have a wireless headset that you used with your Xbox 360 then you can purchase
Microsoft's headset adapter for $30 to allow you to use the headset on the Xbox One.