Headset not recognized,permanent mute issue.

Discus and support Headset not recognized,permanent mute issue. in XBoX on Consoles to solve the problem; How the heck do you fix this. I am not buying a new zbox because of a microsoft glitch. Please help. Headset not recognized,permanent mute issue.... Discussion in 'XBoX on Consoles' started by KathyKirk1, Aug 4, 2019.

  1. KathyKirk1
    KathyKirk1 Guest

    Headset not recognized,permanent mute issue.


    How the heck do you fix this. I am not buying a new zbox because of a microsoft glitch. Please help.

    Headset not recognized,permanent mute issue.

    :)
     
    KathyKirk1, Aug 4, 2019
    #1
  2. Sir Lancealot83 Win User

    Headset not recognized,permanent mute issue.

    Hello. Thank you for posting on the xbox forums. I would first try checking for updates for your controller with the headset plugged in. Follow the link below for the steps. Keep your headset plugged in until its done updating. Let me know if this helps.

    Update your Xbox One Controller
  3. MOVxMarine Win User

    Microphone not working. Muted icon.

    Hi James1608,

    a very good reason that it may have issues is that the headset is not muted by checking the mute button on the headset controls. Increase the audio by going to Settings>Device & Accessories
    and select your controller to adjust audio settings. Use a different controller or headset to check for any malfunction on the hardware be recognized might have to do with the actual headset.
  4. Flymonkey102 Win User

    Xbox One Controller Adapter

    You can't with the Stereo Headset Adapter since the chat settings are on the adapter instead of the Xbox. Is the mute icon permanently lit up or are you seeing a mute icon on the Xbox?
  5. Razmabila666 Win User

    Headset not powered

    No it's not the issue.. Even if my nat was strict if i push the mute on my mic i should see the orange light right? It just seems that the controller/xbox do not recognize the headset
  6. Slow GIN Fizz Win User

    Headset Mic Issue (not related to the adapter)

    This issue has happened to me before as well. It seems like the controller does not recognize that the headset/mic is plugged in. I have resolved this issue by unplugging the headset from the controller, and plugging it back in and pushing the mute/unmute
    button. That has always resolved my issue and the mic begins working again.
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Headset not recognized,permanent mute issue.

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