Headset not picking up on xbox one( have tried new controller, new headset, updating ...

Discus and support Headset not picking up on xbox one( have tried new controller, new headset, updating ... in XBoX on Consoles to solve the problem; Hi there im stuck getting my headset to work on my xbox one. ive reset everything twice, tried updating controller with cord attached and headset,... Discussion in 'XBoX on Consoles' started by ZzSTREETMACHINE, Sep 7, 2017.

  1. ZzSTREETMACHINE
    ZzSTREETMACHINE Guest

    Headset not picking up on xbox one( have tried new controller, new headset, updating ...


    Hi there im stuck getting my headset to work on my xbox one. ive reset everything twice, tried updating controller with cord attached and headset, checked all online settings/ voice commuications/ played around with the video/ sound a few times TOP RIGHT HAND CORNER is
    a mic and a circle// in party chat i have a triangle.. / tried turning of controller and turning back on

    :)
     
    ZzSTREETMACHINE, Sep 7, 2017
    #1
  2. samian2
    samian2 Guest
    Stereo headset adapter issue

    Brand new headset and stereo adapter will not work. Initially you could hear with headset but mic would not work. Now nothing. The mute button will not turn off. Tried hard reset on xbox one. Tried updating firmware. It says no update, controller up
    to date. Tried taking batteries out of controller and reinstalling. Tried reinstalling stereo adapter and headset connection numerous times. Tried plugging headset directly into controller with no stereo adapter. Nothing still. Old turtle beach headset
    plugged directly into controller works fine. This is a brand new headset and adapter right out of the box. Unbelievable.
     
    samian2, Sep 7, 2017
    #2
  3. LiamASmith
    LiamASmith Guest
    LiamASmith, Sep 7, 2017
    #3
  4. XBF Aaron G Win User

    Xbox controller mic jack not working

    Most of the time if the 3.5 doesn't pick up the controller the jack is defective. If it is a new controller you might want to make sure the controller is up to date

    Update controller Click here
  5. Alariaria. Win User

    X box one issues

    Again have you tried the controller update with the new headset?
  6. Thaaaking Win User

    headset won’t work!!!!

    Tried this many times.

    so far ive tried:

    new headset

    Different controller

    xbox hard reset

    update controller

    plug unplug headset

    change batteries

    plug USB into controller
  7. MoCt Win User

    Controller Update for Stereo Headset Adapter Fails

    Just bought a brand new titanfall edition controller and had the same problem. The controller refused to update with the xbox stereo headset hooked up. Looks like it's the headset/adapter that is the problem. I'm going to return the headset and try a different
    one.
  8. keepnitrizzl Win User

    “We can’t find a microphone for these people”. Will there be a fix? Don't if this should be under "Post a question" or "Post a discussion"

    headset is brand new (1 month old) and if you haven't already read through the whole post I tried the headset on another Xbox (new) controller. Headset is Xbox one compatible.
Thema:

Headset not picking up on xbox one( have tried new controller, new headset, updating ...

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