Headset no longer working on 1s??

MailMan2 · Aug 14, 2019

Hello everyone, I have a problem where my headset is no longer working on the Xbox 1s console??? Ive spoken with Microsoft support and they tell me that 2 months ago a change was made on the console that means I will have to buy a Microsoft made headset???
Does anyone else have this issue? The solution doesn't make sense to me since how audio is handled is surely an industry standard?? Anyway, the issue is I can't hear anything through the headset when its plugged in to the controller and no one can hear me
in games when Im talking??? Ive tried several other different headsets all with the same resulting issue, no audio on my end and no voice at the other. So, any thoughts?? Thank you in advance. Mailman

:)

AquarrzSudnnym

Have to tried Setting up a headset Adapter and also Updating
the controller Firmware?

The adapter bypasses the 3.5 mm contoller socket and there is a recent release of firmware update.

Lov10sBeauty

sorry to hear that. have you tried with another controller?

Skanker irl

Here is a troubleshooting website:

https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

Dave Eckert

I'm really hoping MadCatz is going to be working on a mic adaptorfor their WarHead headsets because I've only heard the adaptors werefor wired 1s. I'm thinknig maybe they should make 1 so an adaptor plugs into the headset jack,
then the mic into the adaptor so it can at least function as it would normally with the headset and base station or however that works.

Modelrat343670

Thanks for responding. I've tried the suggestions already with no success. The system is an xbox 1s. It is a wired headset connected to the controller. I've tried multiple headsets with multiple controllers. I have sound for both the games and other people in the chat but the mic is not working for any of the headsets, one of which is brand new. Thanks for any help with this.

Headset no longer working on 1s??