Headset mic is not working - audio options are grayed out

Discus and support Headset mic is not working - audio options are grayed out in XBoX on Consoles to solve the problem; Good afternoon! I have a Xbox one with two original controllers and two original Xbox headsets. They just stop working at the same time, and I tested... Discussion in 'XBoX on Consoles' started by FBC1980, Nov 10, 2020.

  1. FBC1980
    FBC1980 Guest

    Headset mic is not working - audio options are grayed out


    Good afternoon!

    I have a Xbox one with two original controllers and two original Xbox headsets. They just stop working at the same time, and I tested both controllers and headsets. we can hear our friends in groups or multiplayer games, but they can't hear us (me and my
    kids).

    I tried all the troubleshooting's available in the support pages, also spent hours and hours watching videos and so one... unsuccessfully.

    Please share any idea. Again: mic is not working, they stopped both at the same time, and we tested in two different controllers (all Microsoft products). When trying do make some settings adjustments, realize that audio setting for mic are grayed out.

    Thank you for any support.

    Fabio.

    :)
     
    FBC1980, Nov 10, 2020
    #1
  2. Dérek Augusto Win User

    Sound cutting out on xBox X

    If it didn't work, try using a headset and performing this configuration.

    Main button, go to the right on the system tab, and then enter the Audio option!

    See if the mic is activated

    And then put the 3 bars all in the middle, to test (if you have one in gray, blocked, let me know)
  3. Burnin TODI Win User

    Question about Turtle beach headsets

    Yes, the optic out will work for sending the game audio to your headset.....another option for mic is to use the included mic by putting it around your neck with the mic bent up to the side of your jaw while wearing your TB headsets.
  4. Buxans Win User

    Mic not working with xbox one x

    hey,

    while the headset is plugged press the Xbox button, slide across to the settings gear, click audio, there should be an option for audio and inside audio click headset mic and set it to on.

    This should be the reason, if not let me know and ill try to work something else out.

    Kind regards

  5. Tezzerrific Win User

    Xbox One - Headphone Mic Not Working

    your bluetooth headset with mic is designed for audio and talking via bluetooth, the cable that you can plug into your headset and then to the controller only enables audio not mic. lots of bluetooth headsets and headphones are the same, the option to plug in a cable is for audio only.
  6. Lexman61 Win User

    Chat through a HI-FI headphone??

    I doubt getting an answer for my hi-fi headphone - attachable mic - microsoft adapter problem as posted above. It probably would not work anyway. Maybe a compromise solution could be: PC headset with two 3.5mm jacks (audio + mic). The audio jack to the DAC,
    mic jack to the adapter.

    This might be the only way to get chat audio to the headset while maintaining superior game audio from the DAC. Check out the forthcoming Audio Technica ATH ADG1 PC headset.
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Headset mic is not working - audio options are grayed out

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