Headset making crackling noises

And when it connects my headset makes crackling noises and reconnects and my controller just disconnects and reconnects

HaHa!

I remember having those issues lol. If your headset connects via head set adapter, update the adapter that should fix the issue. If it doesn't then buy an xbox one headset adapter it should come with a little wire you plug into your xbox so you can update
it's software and sync it to the console and from then on no more crackling will be heard. If you using an Xbox One x controller with a little headset port that's the best quality hearing your going to get with the crackling. Anyways its not so bad, to be
honest I wouldn't waste a dime on a headset adapter i would just sit back relax ignore the crackling and play my game. I hope this helps you.

Mike

Hello,

I have the same problem. I have tried numerous headsets and headphones as well as multiple controllers and the issue persist. It seems to be a radio frequency issue. It gets worse as time goes on. I have an Xbox One X and I may send it in under warranty
because I cannot resolve the issue.

Hi
Ich Herzog,

Thanks for reaching out to us here on the
Forums!

We understand this has been frustrating
and want to help as best as we can. We appreciate your efforts in trying to resolve this situation with the headset making crackling noises.

• What type of
  headset is being used? (Turtle Beach, Afterglow, Stereo
  headset, Chat headset,
  etc)
  
• What type of controller is being used? (Special Edition Controller, Standard Xbox Controller, 3rd party controller,
  etc)
  
• At one point does it start to make the crackling noise? Is it during a specific
  time like during in-game chat or party chat?
  

It is recommended to also check out
our Xbox One Chat Headset troubleshooting page.
You can also check out the following link to Troubleshoot
your Xbox One Wireless Controller.

I
hope this information helps.

Hey there,



I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread
detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Best wishes!