Headset Issues (Microsoft Brand)

Discus and support Headset Issues (Microsoft Brand) in XBoX on Consoles to solve the problem; The head set works but a question when you put the headset in should the sound still come through the speakers. The sound is fine in the hset but do I... Discussion in 'XBoX on Consoles' started by WayneHenderson, Jul 13, 2014.

  1. WayneHenderson
    WayneHenderson Guest

    Headset Issues (Microsoft Brand)


    The head set works but a question when you put the headset in should the sound still come through the speakers. The sound is fine in the hset but do I have to mute my surround sound or has my adapter gone bad please help

    :)
     
    WayneHenderson, Jul 13, 2014
    #1
  2. Antillion
    Antillion Guest
    Connection to Live has failed again

    Do you have Turtle Beach or other types of wireless headsets that are not Microsoft brand?
     
    Antillion, Jul 13, 2014
    #2
  3. sc_shark
    sc_shark Guest
    My headset is stuck on mute

    hope its under warranty only way to fix it..

    the new xb1 has a similar issue.. it occures if your headset is in mute and it turns off wor a power outage it basically locks the headset/mic in the mute position.

    unfortunatly microsoft offers 0 support for this issue.. i have had 3 headset die due to this issue. all were microsoft issued and microsoft factor upgrade headset.. they offered to do a swap out but it was a 4-6 week thing.. i just went and bought another one.. its honestly why im so scared to buy a turtle beach or astro.
     
    sc_shark, Jul 13, 2014
    #3
  4. MaximumExtreme
    MaximumExtreme Guest

    Headset Issues (Microsoft Brand)

    Hi Thump, The headset doesn’t know if you’re using your headset just for chat or for all audio, so TV audio is not automatically muted when you’re using the adapter. You must manually adjust your TV audio volume
     
    MaximumExtreme, Jul 13, 2014
    #4
  5. MaximumExtreme Win User

    Headset Issues (Microsoft Brand)

    Hi Thump, The headset doesn’t know if you’re using your headset just for chat or for all audio, so TV audio is not automatically muted when you’re using the adapter. You must manually adjust your TV audio volume
  6. Christyna64 Win User

    Xbox One/controller doesn't recognize headset

    Are you using a Microsoft brand controller? There are some third party controllers that have issues with headsets.
  7. Radiant Sword X Win User

    Xbox Headset playing sound but mic not working

    It may be the headset brand. If it is Microsoft brand, you might want to get a new one.
  8. JaredPeltier Win User

    headset

    The headset is brand new. I have trued 4 controllers none of them work. The headset works on my laptop. The microphone with the criss through shows whether or not i have a headset plugged into a controller. Headsets have worked in the past on these controllers.
    Believe it to be a microsoft issue. Many people complaining about the same issue online.
  9. Wooly Goat Win User

    Microphone Issues (New hardware, still not working)

    Thank you, I tried all the steps. I just plugged my Turtle Beach headset in and it works on the new controller great (my old one didn't have the jack).

    It seems to be an issue with the Microsoft brand headsets
Thema:

Headset Issues (Microsoft Brand)

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