Headset issue?

I have a turtle beach recon 50X headset wired for the Xbox one s. It’s worked fine no issue. All of a sudden it says that the mic can’t be detected and I previously used it that same day with no issue. I can’t hear sound, I can see people talking but can’t
hear them and I can’t talk. I tested it out on another device I had and the headset worked fine

Parties aren’t muted

Headset isn’t muted

:)

 

Xbox One S and Official Stereo Headset Adapter not recognized

Hi Zathrus,

We have two of the
Xbox Stereo Headset with Xbox One Stereo Headset Adapter, and both sets have worked well with no problems for sometime now. And I have used the
adapter with non-Microsoft headset with no issues. So, given that you say your "3.5 mm cabled headset " works directly connected to the controller, then I regret to say it would seem that the fault lies with the adapter itself and may need to be replace.

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

SA

 

Sound Issues

Yesterday, I was playing Zboz and all the sudden my headset stopped producing sound. I could hear sound if I turned my speakers up, but not through my headset. Also, I have plugged my headset into multiple devices and the headset produces sound. For some
reason I can hear sound from my headset anywhere but my Xbox. I have also checked to see if the sound is turned up in my headset and it's on full blast from bothe my headset and the side bar. Any ideas?