headset help

i'm using a set of turtle beach x32's running through a dss2 into the xbox one however my sound is not being converted from stereo to virtual surround are they not compatible with the xbox one or am my missing something i have my audio bitstream out set
for dolby digital. desperately hoping that i do not need to get a new headset

:)

 

Headset help

Hey guys I've been trying to figure out how to make my a40's work correctly on the Xbox one and I am stumped.

The issue is the chat, I plug the headset into the mixamp for game volume and it's beautiful, but as soon as I plug in the 2.5 to 3.5 mm cable from the mixamp to the controller for the microphone the audio quality just gets shitty, more muffled and just not clear. The mixamp is updated, it just sucks not using your mic on rainbow 6 cause it distorts the game volume so much.

Anyone have this issue or possibly fixed it? Thanks

 

Headset help

The reason this is happening is because once you use the 2.5 to 3.5 mm cable to your controller your entire headset goes from using the mixamp to produce sound to using stereo sound from the controller. Im pretty sure this can be fixed by tweaking audio output settings in the Xbox to not use game sound through the controller. I dont have this headset to know 100% for sure if thats the case but this sounds like a very familiar issue Ive seen.

I think these are the 2 things you need to fix.

Display and sound > Optical audio > Select Bitstream out.

Display and sound > Bitstream format > Select Dolby Digital