Headset help please!

Discus and support Headset help please! in XBoX on Consoles to solve the problem; Hi, my boyfriend agreed to preview the new xbox one updates and had one yesterday and ever since his headset hasn't worked! We have tried all the... Discussion in 'XBoX on Consoles' started by ChUnKyBuTt90, Sep 18, 2014.

  1. ChUnKyBuTt90
    ChUnKyBuTt90 Guest

    Headset help please!


    Hi, my boyfriend agreed to preview the new xbox one updates and had one yesterday and ever since his headset hasn't worked! We have tried all the trouble shooting on the.xbox support site and still can't fix it was wondering if anyone out there has.had
    to the same problem or even of anyone else can suggest.anything that might fix.it. Thanks for your time Headset help please! :) kirsty

    :)
     
    ChUnKyBuTt90, Sep 18, 2014
    #1
  2. eri_
    eri_ Guest
    Please Help, Headset Issue

    Hi.

    So, to begin, I got an Xbox One not too long ago and I bought a wireless Turtle Beach headset for it. I could hear everything online: game audio, my friends talking. But they couldn't hear me. They can see my mic lighting up but no voice volume can be heard on their end. Which is weird, because when I send a voice message they can hear that just fine. So it's clearly not a mic issue. But I thought it was so I ended up returning my wireless headset and going back to a wired one to see if that would be better and fix my problem. It didn't, so clearly at this point I'm pissed off. Especially because I wanted to be wireless. So at this point I'm thinking it has to be an Xbox setting, right? Nope. I've checked every single setting imaginable on this trash Windows 8-style dashboard (my God, why did they ever get rid of the 360 layout?). Anyway, it wasn't a privacy or audio setting or anything. I've updated my controller, I've assigned a headset and controller to my gamertag, I've hard reset the entire Xbox. I've literally done 99% of anything all of you on IGN boards could ever recommend me to do to try and fix the issue. But I'm hoping there's someone in the world who can give me advice and find that 1% that I haven't tried.The only time the mic doesn't work is just when I try to use game or party chat to talk to people. I can hear game audio on Blops 3 just fine and the people talking online, but not a single soul can hear me and I'm ready to break the goddamn Xbox. Could it be a software issue? Is that the problem? Because I can't think of anything else in this world that it could be. I work for Microsoft inside of Best Buy so I got the One for free because of my position, so I honestly shouldn't complain (though it is a refurb one because companies are cheap). I'm at the point where I'm ready to just give this Xbox back and buy my own. Does anyone have *any* input on this at all? Anyone have the same experience? I'm all out of ideas. Please show me the light before I go crazy. This is one of the most frustrating things I've ever experienced in my lifetime of playing games online. I can't even talk to damn friends smh. I've googled the hell out of this and the internet has literally no fix, which blows my mind. Never thought I'd say that I couldn't find something on Google. I'm hoping there's a person on here who is a brainiac on this. This is my last resort.

    Thank you.
     
  3. IndieRock
    IndieRock Guest
    Please Help, Headset Issue

     
    IndieRock, Sep 18, 2014
    #3
  4. ShaunPerry
    ShaunPerry Guest

    Headset help please!

    Which headset is it?

    I've had problems with the stereo headset but I know a fix!!
     
    ShaunPerry, Sep 18, 2014
    #4
  5. ShaunPerry Win User

    Headset help please!

    Which headset is it?

    I've had problems with the stereo headset but I know a fix!!
  6. Hi Im Swat Win User

    please help me with headset

    Might help if you told us what kind of headset you have.
  7. Draconian Jesus Win User

    please help me with headset

    Are you sure that you have fully functioning microphones and controllers? If so, after opening the Xbox guide, you should be able to slide over to preferences. Open preferences, and make sure it is set to voice volume ten. Then make sure it is set to "play
    through headset" or "play through both". It should work fine this way, without the plug and play.
  8. Killn The Drama Win User

    Headset problems help please.

    I was wandering do you have a other controller to test your turtle beach headset out on to make sure it is not the controller?
  9. AndreaStrata Win User

    please help me with headset

    If it is not an original Microsoft headset, call the manufacturer
Thema:

Headset help please!

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