Headset does not play game audio. Help.

I have a headset (uPlay I think) and from the day I bought it it has been fine. It played audio from both the party I was in and the game I was playing. Great. This past week or two it has stopped. It still plays the party audio but when I'm in a party it
never plays the game. I have to turn my TV up and even then the audio is confusing for me.

To clarify let's say I'm playing overwatch and I turn down my TV (like normal) if I'm in a party I cannot hear anything from the game. Only the voices in the party. I don't know what's going on but it's the same with every app. Even YouTube. The only different
thing I've done lately is plug it into my desktop computer to record a voiceover. Can I have some help?

:)

 

Head phone

Hey RedFoxx,

You are correct. The headset is just for chat audio, it does not play game or system audio through that earpiece.

 

Turtle Beach X12 No Audio on TV

Here is another post that I wrote up earlier but didn't post:

Ok, I'm a little confused. Just to be sure, what is not working when:

1. Does the game audio work when the Xbox is directly connected to the TV?

2. Does the game audio work when the Xbox is only connected to the Headset?

3. Does the game audio work through the headset when the Xbox is connected to both the TV and Headset?

4. Does the game audio work through the TV when the Xbox is connected to both the TV and headset?

Note, the headset contains two different audio channels, when connected to the controller, you are receieving the Chat channel, when connected to the Xbox you are receiving the Game audio (the same that would go through the TV). The settings on the Xbox are
for Chat audio only. That should be set to headset only for when using the headset, this will cause game audio to play through both the TV and Headset while Chat audio through the headset only, if set to both game audio remains the same but Chat audio will
play through both, and of course of set to speakers then game audio will still play through both but chat audio will play only through the TV. Ideally, this should be set to headset only especially when using the X12.

As for the issues with sound, if it is your TV not producing the sound, check the settings on the TV. Make sure the connections are appropriate. You said you are using Composite, that means the standard Yellow video cable should be connected and the Red and
White audio cables need to be connected to the corresponding audio for that Video cable. Some TVs, such as my family's still strong Tube TV have 3 auxiliary sources all of which use the Composite Yellow Video cable. Make sure, if you have multiple inputs for
video, that the audio cables are connected to the correct coresponding source. For example, your TV may have Video 1 and Video 2 but if the video is connected to Video 1 and the audio to Video 2, then you will receive only Video when on Video 1 and only Audio
when on Video 2.

I'm sorry if any of this is redundant or obvious for you but the first part of this message (the 4 questions above) will better help me in assisting you further. Otherwise I'm slightly confused as to what your second post is saying. As a note, when I say game
audio, test out a game to be sure. Check to make sure volume is on on devices as well.

 

Do you plug the headset straight in to the controller or are you using the headset adapter?

 

Yes i plug it directly into the controller.

 

Please make sure that the sound levels are setup right and the game sound isn't turned down