Headset/Controller Disconnects on XSX

Discus and support Headset/Controller Disconnects on XSX in XboX Insiders to solve the problem; I haven't seen anything lately on the controller or wireless headset disconnects. I am still having issues and wanted to make sure it just wasn't me or... Discussion in 'XboX Insiders' started by /u/TheMFC2020, Apr 28, 2021.

  1. Headset/Controller Disconnects on XSX


    I haven't seen anything lately on the controller or wireless headset disconnects. I am still having issues and wanted to make sure it just wasn't me or if this is still a semi-widespread problem.

    Issue: Headset or controller randomly disconnects during gameplay, sometimes for a brief moment, other times completely disconnects and needs to be powered off/on or removing of batteries to reset, especially during resource-heavy usage (i.e., any of the COD games). Even using a wired headset, I still encounter controller disconnects.

    submitted by /u/TheMFC2020
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    /u/TheMFC2020, Apr 28, 2021
    #1
  2. BenjaminLiu6 Win User

    xbox series x controller disconnecting pc

    I got 2 of the xsx controllers.. they used to disconnect randomly on the xsx.. but it seems like its fixed now. on win10 some games are basically unplayable.. randomly flashes and disconnects.. the older xbox one controllers have no problems at all. does microsoft know of this problem.. it should be pretty widespread.
  3. loneeXwolf Win User

    XBOX ONE S losing controller signal mid game

    Controller disconnects without headset involved as well.
  4. KALEEF Win User

    anyone help me my wireless headset is stuck on port 2 and wont sync to port 1

    Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

    Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

    Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
    quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.
  5. OCRyzen Win User

    Bluetooth Problems

    If it's on a seperate Quadrant, than yes, it will stay on.. But, if it is assigned to a specific controller quadrant, than it will turn off or lose sync with the controller..

    Plus, if you insert a wired headset to a controller, that has a assigned wireless headset, the wireless headset disconnects...
  6. MCnDaHouse Win User

    xbox one controller disconnects when mic/ stereo adapter plugs in.

    I'm having the same problem using the chat headset that came with it. I was playing Advanced Warfare and the controller disconnected. Would not turn back on even with new batteries. Finally disconnected headset and it came on. Tried plugging in via usb.
    Works without headset. As soon as I plug the headset the controller turns off and will not turn back on. Have tried resetting xbox one, unplugging it and updated the firmware in the controller. None of it fixed the problem.
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Headset/Controller Disconnects on XSX

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