Headset connected to Xbox One S controller doesn't work.

AwesomePug360 · Feb 7, 2019

My xbox one s was working before but then when i went to plug in my headset into the 3.5 mm jack, the xbox did not detect it. When i went into the audio settings, there was no slider for headset control.

:)

Theory of Game

The Xbox One console doesn't support Bluetooth. That headset won't work with the Xbox One in any way.

The new Xbox One controllers (the ones that come with the Xbox One S) have Bluetooth, but that's only used to connect the controller to a Windows 10 PC through Bluetooth.

Dinnerbone4274

It also doesn't work with my xbox one s controller. Also there is no sound from it to my headset is the problem.

ArminatorX

According to the user manual of the G935 headset, you connect the headset to the Xbox One controller via the headphone jack cable.

For wireless operation, the G935 uses the USB adapter that only works on PC. So on the console, you have the wireless connection between console and controller. But from controller to headset, you have a wired connection to the headset.

The wireless USB adapter that connects the headset to the PC doesn't work on the Xbox One.

XBF Amber M

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

RedPhoenix2019

XBF Erick C,

I'm also running into this issue. I have a gaming headset that had fully functioning audio and mic for several weeks. One day my xbox one s stopped showing that a headset or mic was detected. In the upper right corner of the dashboard I show a mic with
a slash through it. I have tried 2 different controllers and 4 different headsets with mics. None are being detected. No sound, no mic. I have followed several online instructions from full power cycles, checking the mic on setting, checking the audio
output headset audio checkbox, and clicking the start party option under user icon from the dashboard. So far nothing changes the mute (mic with a slash) icon in the upper righthand corner back to a headset icon. What am I missing? Also, just to cover all
bases, both controllers are fully functioning with new batteries and are fully updated. All headsets have been checked on other devices and are fully functional. Please help!

Headset connected to Xbox One S controller doesn't work.