Headset: Can talk but cannot hear other people.

I wanted to try out my Headset on World of Tanks... I can see these "chat symbols" on the bottom right that tells me people are talking. So I put on my headset and start to listen. I can hear the game background noise but I cannot hear anyone talking. When
I talk through the mic, my username pops up with a chat symbol... Any help/suggestions?

Btw, I'm very new to Xbox. I moved from Playstation.

:)

 

can't hear chat audio through headset

Ok so for whatever reason I can't hear other people talk. I switched out the headset, I switched out the Controller. I can still talk though. But, I can't hear other people talk. I know their talking though, because I can hear it through the screen or whatever
when I unplug the headset.

 

Xbox One Headset can hear people talk but cannot talk back

HI TwiiSt3D H4LO,

Sorry you're having problems with your mic. Is this the stereo headset or just the standard headset and mic? Please try to do the following and let us know if it works for you.

1. Re-seat the headset in the controller, and make sure the mute is not on.

2. Open a party by yourself and see if the mic icon lights up on the screen.

3. Try the headset in another controller and see if it does or does not work.

4, If this is a child account, have the adult test. If it works for the adult, please have him change the settings in Privacy and Online Safety to "Communicate with Voice and Text"

5. Try a different app like Skype to see if this works.

6. If none of the solutions above work you may need a new headset. If it's within the 90 day window you can go to
https://myservice.xbox.com and request a warranty exchange.

Hope this helps!