Headset audio not functioning starting 1/20

There hasn't been any system update since early in Dec 2016, so not sure what update you are referring to.

In any case the process is to do a hard reset of the console by holding the power button on the console until it beeps and then start the console again. If this doesn't resolve the issue you will have better luck with support via Twitter or on the phone
for your region to try and resolve the issue. Not much staff around these forums and those that are here are mostly forum mods and not support staff.

Steel series Arctis 1 varified working.. Also all other usb headsets if you have the dts:x app.. Its 20$ but gives full usb audio functionality.

From the PS4 FAQ:

Will the DUALSHOCK 4 controller’s 3.5mm headset jack support other headsets or headphones?

The PS Vita system’s headset is fully supported. Some other third-party headsets may support basic audio and chat functionality on PS4, but Sony Computer Entertainment cannot guarantee it.

Is it possible to output all game audio through DUALSHOCK 4 controller’s 3.5mm headset jack?

Yes, you can select the Output to Headsets option to either ‘Chat Audio’ or “All Audio.”

The tv has audio output and the headset is connects. the audio comes through the headset just fine when it is on a regular television channel, as soon as I switch to HDMI the audio stops though, despite the fact that nothing has changed between the headset-tv
connection. It's as if when I switch the television to HDMI, the output jacks just cease to function

XBF Erick C,

I'm also running into this issue. I have a gaming headset that had fully functioning audio and mic for several weeks. One day my xbox one s stopped showing that a headset or mic was detected. In the upper right corner of the dashboard I show a mic with
a slash through it. I have tried 2 different controllers and 4 different headsets with mics. None are being detected. No sound, no mic. I have followed several online instructions from full power cycles, checking the mic on setting, checking the audio
output headset audio checkbox, and clicking the start party option under user icon from the dashboard. So far nothing changes the mute (mic with a slash) icon in the upper righthand corner back to a headset icon. What am I missing? Also, just to cover all
bases, both controllers are fully functioning with new batteries and are fully updated. All headsets have been checked on other devices and are fully functional. Please help!