headset audio help !!

Hi, Dakota my name is Jhon and will be a pleasure help you.

When you plug in your headset into your controller, the audio is directed to both the TV and the headset 1. If you want to hear the audio only through your headset, you can adjust the audio settings on your Xbox One console. Here’s how you can do it:

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Volume & audio output.

Under Headset audio, select Headset.

Under Speaker audio, select Do nothing.

This will ensure that the audio is only directed to your headset and not the TV.

If you want to hear the audio through both the TV and the headset, you can adjust the volume of your TV to your desired level

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

for my headset i can talk but only here thrue my tv so i got the Turtle Beach headset insted

Just get a half decent Media Receiver, one has inputs and outputs for tv and audio, then you can hook up and have just your headphones working for the sound.

Hi Jonathan Cervantes1



Greetings!



Thank you for posting in Microsoft Community

I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Xbox game audio. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.



Based on the information you provided, it seems like the audio settings on your Xbox might have been changed. To find other possible options to this, you can try to look up on these steps:

1. Press the Xbox button on your controller to open the guide.

2. Go to the System tab (gear icon) and select Settings.

3. Select General, then Volume & audio output.

4. Under Headset audio, make sure that Headset mic and Headset volume are both turned up.

5. Under Speaker audio, select HDMI audio or Optical audio, depending on how your Xbox is connected to your monitor.

6. Make sure that the volume is turned up for both Speaker audio and Headset audio.



If the steps above does not make and difference or if issue stays the same. You can also try resetting your Xbox audio settings to their default values. And here are some steps that you can try as well:



1. Press the Xbox button on your controller to open the guide.

2. Go to the System tab (gear icon) and select Settings.

3. Select General, then Volume & audio output.

4. Press and hold the A button and the E button on your controller at the same time until you hear a beep.

5. Your Xbox audio settings will now be reset to their default values.

In addition to this, if ever you are using an Xbox Series X|S Console. You can also try this as well if this might be an efficient help:

By enabling Audio Passthrough, here are some steps on how to enable it:

• Press the Xbox Button on your controller to open the Guide Menu.
  
• Go to Profile and System
  
• Then select Settings > General > Volume and Audio Output > Additional Options > Allow Passthrough
  

You can try all of these steps for any possible differences on your game audio. And for additional advice, if you have a spare controller or headset to try on connecting onto your Xbox Console that may do but if any case issue do still persist. Perhaps there might be a need to update some Firmware Updates on your controller or possible there might be possible issues on your headset alone. You can just try it as well since we are trying to point out some possible options that we can do.



Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

I'm another Fan of Turtle Beach. I have the x11 and love them. Best put is when I'm playing some multi player and you have some one talking more then they should. You can turn down the chat. As fast as you can reach for the wire. X11 are white and x12 are
black. I'm not sure how good the x12 are. But they are newer so I'm sure they are if not better then the x11's. Vary easy to set up. But make sure you know what you need to get at the store. If anything. I made a thread of how I did my set up. I play on a
monitor. So it has some stuff that's different. But you may wish you look at it and see what to look for. If you have any other questions. Please don't be shy to sent me a PM or reply here.

Here's my how to thread.

http://forums.xbox.com/xbox_forums/general_discussion/f/135/p/19857/124802.aspx#124802