Headset and controller disconnect at the same time then xbox turns off

Discus and support Headset and controller disconnect at the same time then xbox turns off in XboX Insiders to solve the problem; I have an xbox series s and i am constantly having an issue where my controller(razor wolverine chroma) and my headset(steelseries arctis 9x) both... Discussion in 'XboX Insiders' started by /u/Ey_itz_Fin, Apr 6, 2023.

  1. Headset and controller disconnect at the same time then xbox turns off


    I have an xbox series s and i am constantly having an issue where my controller(razor wolverine chroma) and my headset(steelseries arctis 9x) both disconnect at the same time randomly. It happens in the worst of situations like when im playing r6. Sometimes they reconnect but most of the time my xbox just turns off when it happens. I have found no solution that works so far so i thought i’d make post.

    submitted by /u/Ey_itz_Fin
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    /u/Ey_itz_Fin, Apr 6, 2023
    #1
  2. MCnDaHouse Win User

    xbox one controller disconnects when mic/ stereo adapter plugs in.

    I'm having the same problem using the chat headset that came with it. I was playing Advanced Warfare and the controller disconnected. Would not turn back on even with new batteries. Finally disconnected headset and it came on. Tried plugging in via usb.
    Works without headset. As soon as I plug the headset the controller turns off and will not turn back on. Have tried resetting xbox one, unplugging it and updated the firmware in the controller. None of it fixed the problem.
  3. SUP LUIS Win User

    Unable to be heard by other players on Multiplayer

    I had the same problem make sure your headset is connected well and disconnect your headset from the controller then connect it again if problem still occurs turn off your controller and console and then turn it on and try talking
  4. KALEEF Win User

    anyone help me my wireless headset is stuck on port 2 and wont sync to port 1

    Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

    Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

    Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
    quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.
  5. StreamTheGospel Win User

    Xbox controller disconnecting

    I've been having the same problem since I got my new headset. My headset makes a sound as if its been disconnected then my controller turns off. It wasn't happening before I got my headset today.
  6. OCRyzen Win User

    Bluetooth Problems

    If it's on a seperate Quadrant, than yes, it will stay on.. But, if it is assigned to a specific controller quadrant, than it will turn off or lose sync with the controller..

    Plus, if you insert a wired headset to a controller, that has a assigned wireless headset, the wireless headset disconnects...
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Headset and controller disconnect at the same time then xbox turns off

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