Headset and chat mixer

Still no chat mixer, I can hear chat but no game play? I still can't get into the headset chat mixer?

Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

Good luck!

Hi Sencha,

Thank you for posting in Microsoft Xbox Community. I understand that you want to know how to adjust your chat mixer. To do this, press the Xbox button on the controller to open the menu. Select the Audio icon to modify the settings. On the next page, you can find three options: Headset volume, Headset chat mixer, and Mic monitoring. Make sure to set the Headset chat mixer to 40-60%.

Regards,

Alvaro

UPDATE.

I figured it out.

Hard reset the xbox with the headset plugged in. The new controller has the chat mixer turned all the way to chat and not to game . Put the mixer back to the middle and it works. Without the hard restart, the option to adjust the chat mixer is gone.

Are you plugging your headset into your controller? If so then have you checked the console Chat Mixer settings to see if it has been set to 100% Game Audio? The newer Dashboard has the Chat Mixer at the bottom of the Xbox nexus Home tab (bottom right speaker
icon). If you see the Headset Chat Mixer slider is all the way to one side (eg Game) then move it towards the other side. Normally it would be at 50/50 mark.

If you have an older Dashboard then you'll have to look for the tab that includes the Chat or Audio setting (sorry, I don't recall whether everyone has been updated to the newer Dashboard style yet) and check/change the adjustments there.

If you have a wireless headset (eg Astro A50 series) then the Chat Mixer setting is adjusted on the headset itself. I'm guessing you don't have this type headset though as the Chat Mixer setting usually resets back to the middle (50% Game, 50% Chat) every
time the console is restarted. Note that when an Astro A50 series is connected, the console Chat Mixer settings are grayed out since you have to make the adjustments on the headset itself.

Good luck!