Headset adapter problems

Discus and support Headset adapter problems in XBoX on Consoles to solve the problem; Hi everyone. Three week XB1 owner here. I bought a new headset adapter today and as expected, the controller update msg popped up as soon as I... Discussion in 'XBoX on Consoles' started by SnWnMe, Dec 1, 2014.

  1. SnWnMe
    SnWnMe Guest

    Headset adapter problems


    Hi everyone. Three week XB1 owner here. I bought a new headset adapter today and as expected, the controller update msg popped up as soon as I connected it. When I tried to update by connecting the pad with the adapter + headset in to the side USB port,
    the msg was no controller found. Also the audio is very scratchy and games stopped launching. What is going on here?

    Thanks

    :)
     
    SnWnMe, Dec 1, 2014
    #1
  2. rythemx
    rythemx Guest
    Headset Adapter Problems

    bobby, this is the problem i'm having as well. stereo adapter always stuck on mute. i can hear everyone, game sound, i just can't talk. the cheap xbox adapter works just fine, and i've already tried everything under the sun.

    it seems to be a hardware issue with the stereo adapter.
     
    rythemx, Dec 1, 2014
    #2
  3. mafia1614
    mafia1614 Guest
    Headset Adapter Problems

    i have the same problem, one of you guys solve the problem?
     
    mafia1614, Dec 1, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Headset adapter problems

    Head over to Settings>System to update your controller and adapter.
     
    onyxishere, Dec 2, 2014
    #4
  5. TowableBadge689 Win User

    xbox one controller disconnects???

    Has anyone returned their headset or headset adapter to see if a new headset adapter fixed this issue?

    I am beginning to think that it might be a problem with the headset adapter and not the firmware update.

    This doesn't seem to be an epidemic but more of an isolated problem for certain customers.
  6. PGAloom Win User

    Headset Adapter Problems

    The mute will only activate if you try and update. DO NOT UPDATE when it prompts you. We have 360 Astro A40's, and out of the box, adapter works fine.
  7. yanokslol Win User

    Headset Adapter Problems

    I got the same problem. Can't unmute the mic Headset
  8. rythemx Win User

    Headset Adapter Problems

    bobby, this is the problem i'm having as well. stereo adapter always stuck on mute. i can hear everyone, game sound, i just can't talk. the cheap xbox adapter works just fine, and i've already tried everything under the sun.

    it seems to be a hardware issue with the stereo adapter.
  9. mafia1614 Win User

    Headset Adapter Problems

    i have the same problem, one of you guys solve the problem?
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Headset adapter problems

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