Headset Adapter - Poor game audio quality / audio clipping / cutting out

Discus and support Headset Adapter - Poor game audio quality / audio clipping / cutting out in XBoX on Consoles to solve the problem; I see tons of complaints about the Xbox One Stereo Headset Adapter, but not this particular one. I DON'T have any static sounds on the dashboard, but I... Discussion in 'XBoX on Consoles' started by Skitals, Mar 13, 2014.

  1. Skitals
    Skitals Guest

    Headset Adapter - Poor game audio quality / audio clipping / cutting out


    I see tons of complaints about the Xbox One Stereo Headset Adapter, but not this particular one. I DON'T have any static sounds on the dashboard, but I do have overall horrible audio quality. Mostly it seems like the audio is clipping low frequencies causing
    the audio to cut in and out. The most noticeable place is when you launch Titanfall, during the EA/Respawn intro cinematics. The audio sounds horrible and it cuts in and out during the low rumble. It's also painfully noticeable during explosions and other
    low frequencies in game.

    I DID update both my controllers. I updated the controllers BEFORE I received my headset adapter. When I first plugged in the headset adapter, I was prompted to update again, presumably to update the firmware on the adapter itself, which I did. It did NOT
    prompt for a second update when I then plugged it into the second controller. When I go to do a manual controller update, it says it is up to date.

    I have tried hard resets, clearing MAC settings, updating controllers again, wired/wireless. Nothing helps. Please MS, fix this!

    :)
     
    Skitals, Mar 13, 2014
    #1
  2. xbox one stereo compressed or bitstream out help

    Shouldn't have any effect on the audio coming from the chat adapter. The available audio settings should only effect the HDMI audio and optical out audio.

    In game audio options will effect the audio quality of headsets or headphone using the chat adapter as the audio source though.
     
    Smiling Cat-FAB725BA-E75F-400C-9250-ECD9955C9C75, Mar 13, 2014
    #2
  3. GotEmTrevZ
    GotEmTrevZ Guest
    Xbox One Stereo Headset Adapter

    I got and elgato recently and in order to record game chat and game audio I need to play both through the adapter (why can't party chat be played with game audio like 360 is beyond me). I've never used the adapter for game volume til now, and it is TERRIBLE.
    Audio is low quality and constantly cutting in and out. I know the headset adapter came out awhile ago, so I was wondering if there was something I'm missing and if it has always been this way.

    Thanks

    BTW I'm using Turtle Beaches XP400
     
    GotEmTrevZ, Mar 13, 2014
    #3
  4. Headset Adapter - Poor game audio quality / audio clipping / cutting out

    Headset adapter only deals with voice chat. Check your xbox connections and other hardware for your headset.
     
    SGT MacMillan, Mar 13, 2014
    #4
  5. Skitals
    Skitals Guest
    SGT MacMillan, no. Don't post here attempting to answer questions you have no clue about. The Xbox One Stereo Headset Adapter passes both game and chat audio to a 3.5mm stereo headset.
     
    Skitals, Mar 13, 2014
    #5
  6. Robster812
    Robster812 Guest
    I just hope they fix this soon - the static voice chat is killing me. I want to use my XP500 or A50's and my buddy's are all complaining that I am killing them with static chat. ( I can't hear it though )
     
    Robster812, Mar 13, 2014
    #6
  7. Skitals
    Skitals Guest
    To be honest, I haven't even tested my mic. It's the game audio that is killing me. The audio quality is atrocious. They MUST have known about these bugs, but they delayed the adapters as long as they could... I think they wanted them out before Titanfall,
    broken or not. I wish there was an ETA for a fix.
     
    Skitals, Mar 13, 2014
    #7
  8. ISTttt
    ISTttt Guest

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    I'm in the same boat - just got the official Stereo X1 Headset with the adapter, have updated and have the same issue - Anyone got a new fix by chance?
     
    ISTttt, Mar 20, 2014
    #8
  9. fischerfoto
    fischerfoto Guest
    Hi Skitals!

    I was having the same problem... Even in a Race on Forza 5 the audio cuts at randon moments, some time it cuts several times in a row and then back to normal working for a randon period...
     
    fischerfoto, Jun 25, 2014
    #9
  10. BCoaks
    BCoaks Guest
    Skitals, Did anyone get any response for this? I just bought the audio adapter and it clips during low frequencies a lot like you said. I have a few days to return this if something doesn't change. It clips almost during any action on Destiny.
     
    BCoaks, Oct 11, 2014
    #10
  11. Miss Diggz
    Miss Diggz Guest
    Hey there xKonstellation,

    I'm sorry to hear about what you're experiencing. Since this thread is a bit old, I would suggest creating a new thread detailing what you're experiencing and any troubleshooting steps you may have already tried out. This way you can receive support catered
    to you more specifically from our community. Thanks so much!
     
    Miss Diggz, Oct 31, 2018
    #11
  12. Miss Diggz Win User

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    Hey there xKonstellation,

    I'm sorry to hear about what you're experiencing. Since this thread is a bit old, I would suggest creating a new thread detailing what you're experiencing and any troubleshooting steps you may have already tried out. This way you can receive support catered
    to you more specifically from our community. Thanks so much!
  13. Skitals Win User

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    SGT MacMillan, no. Don't post here attempting to answer questions you have no clue about. The Xbox One Stereo Headset Adapter passes both game and chat audio to a 3.5mm stereo headset.
  14. Skitals Win User

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    To be honest, I haven't even tested my mic. It's the game audio that is killing me. The audio quality is atrocious. They MUST have known about these bugs, but they delayed the adapters as long as they could... I think they wanted them out before Titanfall,
    broken or not. I wish there was an ETA for a fix.
  15. BCoaks Win User

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    Skitals, Did anyone get any response for this? I just bought the audio adapter and it clips during low frequencies a lot like you said. I have a few days to return this if something doesn't change. It clips almost during any action on Destiny.
  16. fischerfoto Win User

    Headset Adapter - Poor game audio quality / audio clipping / cutting out

    Hi Skitals!

    I was having the same problem... Even in a Race on Forza 5 the audio cuts at randon moments, some time it cuts several times in a row and then back to normal working for a randon period...
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Headset Adapter - Poor game audio quality / audio clipping / cutting out

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