Headset Adapter not working

JBerlin76 · Feb 27, 2016

I have the lunar white controller and my headsets work with the 3.5 mm but don't work with the headset adapter. I want to use the mute and volume on the adapter the mute button lights up and I can hear game volume through my headset but can't hear party
or game chat and the mic won't work with the adapter. I have a HyperX headset and x32 turtle beach headset that doesn't work with the adapter. The controller is updated so I don't know what the problem would be.

:)

ES SnipezZ · Feb 27, 2016

Headset adapter not working

So every day when I stop playing I put my controller away, with the headset and adapter plugged in, for the first time today, I picked it up as normal to start playing but now the headset adapter will not work at all, I can't even press the mute button to
get the LED orange mute light up, any and all help is appreciated.

Rémi Chambard · Feb 27, 2016

My adapter for my headset is not working

Have you tried updating your Headset Adapter ? To do so, look at this :
support.xbox.com/.../update-controller-for-stereo-headset-adapter.

When you say it's not working, you mean that you can't hear anything ? Have your tried your headset with another device ?

o0l SpArTaN I0o · Feb 28, 2016

I'm having a similar problem, the pins broke off my turtle beach adapter and now it doesn't work. Does anyone know what the pins do besides align the adapter ?,

II VERTIGO44 II

Its the adapter, or whatever they've done to its firmware/software.

Both Tritton headsets. do the same thing when connected to the Xbox One adapter.

Even the turtle beach headset I had for my 360 worked with the Xbox One adapter, and it doesn't work properly now either. Same issue. People can hear me. I can't hear them.

All headsets work with the Tritton adapter. Unfortunately Microsoft won't license anyone to sell an adapter separate from a headset.

GrowlingYapper

Those TB Adapter are mainly for their own headsets it does say they might not fully work with other headsets I would update using the TB Adapter with your xo then just see how the other headset works.

ocelot20

@godslayer1975

The PS4 Gold headphones work with the XB1 as well.

You just need the XB1 headset adapter and the cable going from the headset to the adapter. Works pretty well.

KristianGrey

Hi KieranDelaney7,

Since third-party products didn't work. I would highly advice that you get the Xbox One Headset Adapter instead. This will be a one time cost but should definitely work.

www.xbox.com/.../stereo-headset-adapter

Cheers.

DI3Beezy

Are you using a third party controller? If not, you may require a headset adapter (as stated above). Xbox controllers have a unique input jack size that work with Xbox headsets or require an adapter to work with third party headsets.

Headset Adapter not working