Headset adapter issue

Discus and support Headset adapter issue in XBoX on Consoles to solve the problem; I have 2 xbox one controllers and one headset adapter which i switch between the controllers according to which one is charged at any given time.... Discussion in 'XBoX on Consoles' started by HyperSimmo68, Apr 21, 2019.

  1. HyperSimmo68
    HyperSimmo68 Guest

    Headset adapter issue


    I have 2 xbox one controllers and one headset adapter which i switch between the controllers according to which one is charged at any given time. Suddenly, it works fine with one controller but doesn’t with the other - no mic, no sound, no nothing. Have
    tried with diff headsets - same thing. Adapter seems to work fine (with one controller at least). Any ideas how i can get it to work with the other again?

    :)
     
    HyperSimmo68, Apr 21, 2019
    #1
  2. XBF Brad A Win User

    mic muted

    Hello Angel,

    Thanks for coming to the forums with your issue. If these headsets are connecting directly with the 3.5mm jack we recommend buying an adapter. They plug into the controller and the headset plugs into the adapter, with a lot of third party headsets we have
    been noticing this issue and the adapter usually fixes it, due to the software for adapter.

    Thanks,

    Brad
  3. {Parity} Win User

    Controllers

    Some people say the Headset Adapter resolves most issues with the headsets. Personally, I use an adapter and have never had an issue. Just a thought.
  4. TowableBadge689 Win User

    xbox one controller disconnects???

    Has anyone returned their headset or headset adapter to see if a new headset adapter fixed this issue?

    I am beginning to think that it might be a problem with the headset adapter and not the firmware update.

    This doesn't seem to be an epidemic but more of an isolated problem for certain customers.
  5. Hordie Win User

    Mic not working with Audio Adapter

    Hi Los Cassidy,

    Sorry you're having issues with your Stereo Headset adapter and mic. Can you test your headset with another adapter to see if the adapter itself is faulty? It sounds like you have 2 controllers. Does the issue happen on both controllers? Also is there another
    headset that you can test with? As your headset tested okay with another device, it very well could be a bad adapter. If another adapter works, then let us know as you said it could be software related as well.
  6. onyxishere Win User

    Headset adapter issues

    Did you do the controller update with the adapter attached through the Settings menu? If not, do that.

    You could also double check that the headset is not muted.
Thema:

Headset adapter issue

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