Headphones not working with xbox controller

I am having a similar issue. My son received the Xbox One for his birthday in August along with a 2nd controller and headphones. Both controllers stopped working with the headphones over the past month. We thought it was the headphones, so he got headphones
for Christmas and they aren't working with either controller. We confirmed the headphones work by plugging them into another device, so we now believe it is the controller. However, I hesitate to buy another $50+ controller when they won't even last for 6
months. I'm trying to figure out if either of the controllers are covered by a warranty.

Thank you but tried all that! Rang microsoft and because they arent official xbox headphones they wont do anything about the controller. As it works fine just the headphone connection not working!

If no headphones and earphones are working with the controller, its likely an issue with the controller itself.

Do you have another controller you can test the headphones with?

Hi EtRocket,

Thanks for reaching out to us here on the Forums!

I would recommend trying a regular pair of headphones on the controllers (Both) and check to see if the headphones work. If they do then the controller is just not compatible with the headset which is a known issue. If the headphones do not work with the
controllers, then it may be that the controllers port is not working anymore.

What I mean by headphones is a pair that normally come with your phone (Not apple headphones). Also, try to change the batteries in the controller as well as this may be an issue too.

Give this a try and let us know how it goes

Something could be wrong with the controller's headphone port. Try using a different pair of headphones with the same controller and see if that works.