Headphones no longer working

Discus and support Headphones no longer working in XBoX on Consoles to solve the problem; Hi, I am tearing my hair out here, my Turtle Beach with 3.5 mm jack headsets are not working after 6 months of trouble free usage. My son unplugged... Discussion in 'XBoX on Consoles' started by theproject07, Jan 7, 2017.

  1. theproject07
    theproject07 Guest

    Headphones no longer working


    Hi,

    I am tearing my hair out here, my Turtle Beach with 3.5 mm jack headsets are not working after 6 months of trouble free usage. My son unplugged them yesterday to use on facetime and when he plugged them back in they no longer work. I mean, no sound comes
    through them, microphone doesn't work either, the microphone graphic in the top right of the screen has a line through it.

    Here's what I've tried:

    1) hard reboots - several times, left for many minutes, unplugged everything.

    2) controller updates - no required, different controller, no luck

    3) friend brought his working headsets round, didn't work either.

    4) looked in settings at the sound options, changed from stereo to Surround, no difference.

    What am I missing?? Any help would be greatly appreciated.

    Thanks

    Dom

    :)
     
    theproject07, Jan 7, 2017
    #1
  2. BaconisGood53
    BaconisGood53 Guest
    Volume Problem

    If no headphones and earphones are working with the controller, its likely an issue with the controller itself.

    Do you have another controller you can test the headphones with?
     
    BaconisGood53, Jan 7, 2017
    #2
  3. SomnathMallick
    SomnathMallick Guest
    XBOX One S Controller 3.5mm Jack.

    Hello All,

    I connected my headphones to the 3.5mm connector in controller, but I still hear the sound coming from TV and no sound from the headphones. Can you please let me know is there something else I need to do to get it working. Thanks!
     
    SomnathMallick, Jan 7, 2017
    #3
  4. theproject07
    theproject07 Guest

    Headphones no longer working

    update - I tried factory reset, still didn't help.
     
    theproject07, Jan 7, 2017
    #4
  5. theproject07 Win User

    Headphones no longer working

    update - I tried factory reset, still didn't help.
  6. ericvana Win User

    Xbox wireless headset not working at all

    How are you guys a billion dollar company and can’t make a decent headset that works longer 4 months. These headphones are horrible.
  7. XBF George L Win User

    Problème avec le casque *Mod Translation: Problem with headphones *

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your headphones sound no longer playing. If you were to plug the headset into say another device (smartphone, PC, etc...) do the headphones work
    there? What kind of headphones are we talking about? Have you tried the headphones on another controller at all? Is it all audio that is not playing from the headset or just the game sound or party chat sounds?Let us know a few more details to determine how
    to best assist you with this situation.
  8. MDG o CROWN o Win User

    Buzzing/ ringing noise in headset

    Hello how are you,
    look, maybe the problem is because your headphones are no longer functioning properly since I had that problem myself but it was because I used poor quality headphones
  9. XBF George L Win User

    Headset stopped working after Firmware update 3.1.1221.0

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your headphones sound no longer playing. If you were to plug the headset into say another device (smartphone, PC, etc...) do the headphones work
    there? Have you tried the headphones on another controller at all? Is it all audio that is not playing from the headset or just the game sound or party chat sounds? Let us know a few more details to determine how to best assist you with this situation.
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Headphones no longer working

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