Header area missing on Xbox profile website

Discus and support Header area missing on Xbox profile website in XBoX Games and Apps to solve the problem; I have an issue with the Xbox profile page https://account.xbox.com/de-de/profile when visiting in a browser, doesn't matter if I am using Edge, Chrome... Discussion in 'XBoX Games and Apps' started by fotobeam, Jan 26, 2021.

  1. fotobeam
    fotobeam Guest

    Header area missing on Xbox profile website


    I have an issue with the Xbox profile page https://account.xbox.com/de-de/profile when visiting in a browser, doesn't matter if I am using Edge, Chrome or Firefox (cache already cleared). The header area incl. profile pic, gamertag and gamerscore is missing:


    Header area missing on Xbox profile website [​IMG]


    Usually it should look like this:


    Header area missing on Xbox profile website [​IMG]


    Any idea? I am an Xbox Ambassador since yesterday, so not sure if it is related to this change.

    Thanks...

    :)
     
    fotobeam, Jan 26, 2021
    #1
  2. Malacath Win User

    Missing Headers

    You don't say what web browser you are using.

    Using a different web browser would now be the best option.

    If you are currently using internet exlorer then try google chrome or firefox
  3. Malacath Win User

    Missing Headers

    Try clearing the web browser cache.

    If you need to know how to do that then tell us what web browser you are using.
  4. Vision Verrify Win User

    Missing Headers

    Which webbrouwser are you using? Windows Interner Explorer, Google Chrome, Mozilla Firefox etc.

    Method 1:

    Try to download another webbrouwser.

    If you're currently using Windows Internet Explorer you can try Google Chrome.

    If you're using Google Chrome you can try
    Windows Internet Explorer
    or Mozille Firefox.

    Method 2:

    If you're using Windows Internet Explorer, try to reset the settings.

    1. Open IE - Press ALT + X - Internet Options - Advanced - Restore Advanced Settings - Apply - Ok - Restart IE.

    Method 3:

    Try to download the lastest Version from
    Java
    here.
  5. GazzaAwesome Win User

    Missing Headers

    I've cleared my Cache and Reset the settings, neither of which fixed the problems. Thanks anyway.
  6. JustAnotherJay Win User

    Entertainment header missing

Thema:

Header area missing on Xbox profile website

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