He comprado un juego y no me deja devolverlo. (Mod Translation: I bought a game and won't let ...

He comprado un juego pensando que era para la xbox360 y era para la one, un fallo, pero he estado viendo en internet y se ve que se podían devolver los juegos si eran de la one; a mí no me deja esa opción. Encima ya que tengo conectado el dispositivo y obviamente
no es el de la one, sois muy listos, se debería de avisar. Es la primera vez que me iba a comprar un juego online y vaya, ya me da miedo hasta hacerlo;: me he gastado dinero. Al no tener la one y eso se ve en mi cuenta creo que deberían de devolverme el dinero.
No sé si llamar porque tampoco creo que se me haga mucho caso desde aquí. Decirme cómo (Mod Removed-Profanity) se devuelve esto.

(Mod Translation)

I bought a game thinking it was for the Xbox360 and it was for the one, a glitch, but I've been watching on the Internet and you can see that they could return the games if they were of the one; He doesn't leave me that option. On top since I have connected
the device Yobviamente is not the one, you are very smart, you should warn. It is the first time I was going to buy an online game and go, I'm afraid to do;: I've spent money. Not having the one and that you see in my account I think they should return my
money. I don't know if I should call because I don't think I'm much of a case here. Tell me how the
(Mod Removed-Profanity) this is returned.

:)

 

Error en mi xbox no puedo iniciar un juego ya comprado y iniciar sesión (Error on my Xbox I can not start a game already bought and log)

Llevo mas de 1 hora intentando entrar a un juego y no me deja. Hice que diera un backup y trato de iniciar sesión y no me deja

[Translation]

I've been trying to get into a game for over an hour and it won't let me. I had to give a backup and try to log in and not let me

 

perfil no valido

1.me he comprado este juego y me sale que el perfil que estoy usando no esta disponible

[Mod Translation]

1. I bought this game and I get that the profile I'm using is not available

 

Hello

Thanks for bringing this situation to our attention here on the forums. I understand you were looking to try and reverse an unintended charge is that correct? You can request a refund by filling out the
Refund Webform and must have the order ID number, which can be found in his Microsoft account purchase history at

https://account.microsoft.com/billing/orders.

Hope this helps!