HDR not compatible with DELL S3220 certified HDR400

Discus and support HDR not compatible with DELL S3220 certified HDR400 in XBoX on Consoles to solve the problem; Hello I have buy a DELL S3220, this monitor is certify vesa dispaly HDR 400.... Discussion in 'XBoX on Consoles' started by milhouse08, Aug 29, 2020.

  1. milhouse08
    milhouse08 Guest

    HDR not compatible with DELL S3220 certified HDR400


    Hello

    I have buy a DELL S3220, this monitor is certify vesa dispaly HDR 400.

    https://www.dell.com/fr-fr/shop/%C3%A9cran-de-gaming-incurv%C3%A9-dell-32-s3220dgf/apd/210-atvc/moniteurs-et-accessoires-de-moniteur

    when I connect the screen to my computer, no problem with HDR

    BUT, my one X say that my monitor is not HDR compatible...

    I have contact DELL and they said that the problem come from my XBOX.

    I have an HDMi cable certified hdmi 2.0.

    How can I solved this?

    :)
     
    milhouse08, Aug 29, 2020
    #1
  2. Randolph Savage Win User

    Ongoing issue with HDMI signal loss

    It is a 4K Premiium Certified cable, the xbox one had issues with hdr games and signal loss.
  3. tHe giafra sHoW Win User

    HDR washed out on Xbox One X and S on Philips HDR1000 monitor.

    Have you looked through the Xbox Support channel on : "Do my TV and Xbox support 4K and HDR?"

    link to steps:

    https://support.xbox.com/en-US/xbox-one/console/does-my-xbox-support-4k

    If same problem persists, try other HDR apps like Amazon Prime, Netflix to test the HDR settings on videos. If you are still getting the same results for Xbox and the apps, I would lean heavily on your monitor not being capable as intended.
    Yes, even the Xbox itself says that my monitor is compatible with 4k and HDR10 and both for gaming, as the auto-detect tool shows all the green-ticks except for Dolby Vision.

    Monitor is certified VESA HDR1000, so it's definitely capable of HDR!
  4. Amr Abdelhameed Win User

    Dell S3221QS Monitor, HDR compatibility with Xbox Series X?

    Can you please tell me if the variable refresh rate is working on series x with this monitor ????
  5. PredragJankovic1 Win User

    Dell S3221QS Monitor, HDR compatibility with Xbox Series X?

    Somehow, magically it worked! I have tried for a month with all the possible settings and gave up... I went to "Video fidelity & overscan" section of Xbox settings, set "overrides" from "auto detect" to "HDMI", and reduced colour depth to 8 bits. Then I turned on all the options (HDR10, Auto HDR, 50Hz, 12bits color depth...) and then switched back "overrides" to "Automatic" and it worked... So basically I didn't change anything, I have just recycled it from automatic to manual and back to automatic... Now it shows that "TV" is good for HDR gaming. Thanx!
  6. Eletricdrum Win User

    Dell S3221QS Monitor, HDR compatibility with Xbox Series X?

    Hi, my name is Fernando and I am an independent consultant for Microsoft products.

    To play games with HDR support enabled your monitor must support HRD10 for gaming. Some monitors only support it for video playback (movies and other video sources).

    You can check if your monitor is compatible with under the "General 4K TV details"

    If your TV or monitor is compatible with HDR10 for gaming you'll see the message on the screen:

    Playing games

    > Your TV supports HDR10 for gaming

    [​IMG]
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HDR not compatible with DELL S3220 certified HDR400

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