HDR no longer works on Prime Video (Series X)

Discus and support HDR no longer works on Prime Video (Series X) in XboX Insiders to solve the problem; Not sure when this happened, it may have been with the recent April update. HDR no longer works on Prime video for me. While playing content that... Discussion in 'XboX Insiders' started by /u/KaneRobot, Apr 21, 2021.

  1. /u/KaneRobot
    /u/KaneRobot Guest

    HDR no longer works on Prime Video (Series X)


    Not sure when this happened, it may have been with the recent April update. HDR no longer works on Prime video for me. While playing content that should be HDR, it just displays as normal. Other content sources seem to be working fine. I am personally in beta ring but it may not be limited to that.

    Here is a post from the Series X sub with further info. I have a different television than the person posting so it does not appear to be a TV issue:

    https://www.reddit.com/r/XboxSeriesX/comments/mvkci9/april_update_broke_hdr_on_prime_video

    submitted by /u/KaneRobot
    [link] [comments]
     
    /u/KaneRobot, Apr 21, 2021
    #1
  2. ROBIN H 25 Win User

    White Flickers while watching movies/streaming? 4k UHD 60hz monitor no HDR

    I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

    As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

    I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.
  3. KaiN05 Win User

    Why is my Series X having audio issues?

    Audio issues here but only when streaming movies and shows on Prime Video and Disney Plus so far. The Series X sucks. The One X is/was better.
  4. Sgt Robbins 56 Win User

    Xbox One and Amazon Prime Video.

    I checked the list and have done all they have listed. I have reset the router, factory reset the box, uninstalled and reinstalled the Amazon Prime video.

    I have spent 5 hours with amazon support and 2 hours with Xbox support. I have an Xbox One and Xbox One X that have the same problem with Amazon Prime Video.

    I can go into Prime Video, select a video, the video will play, I hear the audio but have a black screen.

    I have tried the Xbox on two T.V.s. I tried the Amazon Prime Video on the Xbox 360 and it works.

    Amazon Prime Video is worked up until 10 days ago. And is the only video app not working correctly.
  5. Spiros Papadatos Win User

    Netflix Not Outputting Dolby Atmos On Xbox One

    I have the same problem 2 weeks now in my series X. Dolby Atmos indicator is not displayed on Denon (AVR-X1700H) AVR while watching Netflix. AVR shows PCM input for a reason. In games and Disney plus, Prime video apps is working fine.
  6. SwordofWhedon Win User

    Series X dimming Prime Video.

    Amazon and other app and game companies are responsible for their own products. You need to report this issue to Amazon so their team can fix it
Thema:

HDR no longer works on Prime Video (Series X)

Loading...
  1. HDR no longer works on Prime Video (Series X) - Similar Threads - HDR longer works

  2. HDR and Dolby Vision for Gaming no longer working on Xbox Series X

    in XBoX on Consoles
    HDR and Dolby Vision for Gaming no longer working on Xbox Series X: So in january of 2023 I bought a brand new Hisense 65 inch 4k HDR (Dolby Vision) TV and a Xbox Series X (previously had a 4k non-HDR tv and a series S). I of course set up the HDR in all its glory...
  3. Series S no longer takes HDR screenshots

    in XBoX on Windows
    Series S no longer takes HDR screenshots: My screenshots are in SDR suddenly but HDR is fine with games and when I check on 4k tv settings it says that HDR settings are ok. This has been going on for a week maybe my older screenshots are...
  4. Xbox no longer able to run 4k/HDR

    in XBoX on Consoles
    Xbox no longer able to run 4k/HDR: Xbox has been running perfectly fine for months on the same setup - playing last night and had a party chat issue. Reset the console via power cycle and it no longer gives any video output when...
  5. No longer getting HDR with recent Alpha update

    in XboX Insiders
    No longer getting HDR with recent Alpha update: I am on the Alpha insider ring. Noticed today when I jumped on Sea of Thieves it was no longer HDR. Checked for the option and then checked other games. Went to settings and it had HDR10 and Auto...
  6. HDR / Dolby Vision no longer working on Xbox Series X

    in XBoX on Consoles
    HDR / Dolby Vision no longer working on Xbox Series X: After one of the recent console updates (within the last 2-3months), I've noticed that HDR is no longer working for any game on my Xbox Series X. All required check boxes under the 'Video Modes'...
  7. HDR/DV no longer working in Beta

    in XboX Insiders
    HDR/DV no longer working in Beta: Currently in beta ring, XSX will no longer play anything in HDR/DV. Initially I thought it was my tv but using a PS4 Pro I find that the HDR is still working just no longer on the XSX. I’ve done a...
  8. HDR no longer enabling on my CX?

    in XboX Insiders
    HDR no longer enabling on my CX?: Just wondering if anyone else is having the problem. After the latest alpha skip ahead I’ve noticed no game is enabling HDR on my series X today. If I go to calibrate HDR on console I notice the...
  9. no longer able to get HDR or dolby vision for gaming on vizio TV

    in XboX Insiders
    no longer able to get HDR or dolby vision for gaming on vizio TV: noticed this morning i am no longer able to get dolby vision or hdr for gaming. it shows it as good for watching movies. verified both my series x systems in the insider program are showing this....
  10. No longer getting HDR 10 gaming on my Xbox one on RDR 2 or Forza Horizon 4

    in XBoX on Consoles
    No longer getting HDR 10 gaming on my Xbox one on RDR 2 or Forza Horizon 4: I have an Xbox One X, hooked up to a Panasonic TX58GX800B TV, via a Samsung HW-Q90R soundbar. Xbox to soundbar via HDMI, Soundbar to TV via HDMI passthrough Last time I played RDR 2 I got the HDR...