HDMI ISSUE XBOX ONE S

Hello EgorHomyak,

Thank you for your post. I understand you are looking to connect an HDMI 2.1 cable to an Xbox One S. Though the Xbox One S has a HDMI 1.4 connector, HDMI 2.1 is backwards compatible, meaning it will display output from your Xbox One S without issue.

I hope this information helps.

Hi, Praveen my name is Oskayra, and will be a pleasure help you

It's understandable that you're facing this issue with your Xbox One S console not displaying a signal on the TV in Japan. Here are some troubleshooting steps you can try to resolve the issue:

Check the HDMI cable connection: Ensure the HDMI cable is firmly connected to both the Xbox One S and the TV. Disconnect and reconnect both ends of the cable to ensure a secure connection.

Try a different HDMI cable: If possible, try using a different HDMI cable to rule out any issues with the original cable.

Change HDMI input on the TV: Check the TV's input settings and ensure that you are on the correct HDMI input port connected to the Xbox One S.

Power cycle the Xbox One S: Turn off the Xbox One S completely by holding the power button for about 10 seconds until the console shuts down. Unplug the power cord for 30 seconds, and then plug it back in and turn on the console.

Update the Xbox One S software: Ensure that the Xbox One S is running the latest software updates. Go to Settings > System > Updates and check for any available updates.

Try different HDMI ports on the TV: If your TV has multiple HDMI ports, try connecting the Xbox One S to a different HDMI port.

Check for TV compatibility issues: Check if your TV is compatible with the resolution and refresh rate settings of the Xbox One S. You can adjust these settings in the Xbox One S's video settings.

Try a different TV: If possible, try connecting the Xbox One S to a different TV to rule out any issues with your current TV.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

The Xbox One X is the only console that has HDMI 2.1. Xbox One S has HDMI 2.0.

The Xbox One S and One X both use HDMI 2.0,

The Xbox One uses HDMI 1.4

The Series X will have HDMI 2.1.

Hi

Please follow this
troubleshooting guide for 4K and HDR issues but initial check I would be is to make sure you have set the HDMI port you plug you Xbox One S into is set to 2.0 and your using the supplied HDMI lead.

The HDMI cable included with the Xbox One S is HDMI 2.0a. Be sure to give that cable a shot, and if the issue continues, please be sure to post back with the rest of the information requested in my post above so we can narrow this issue down!