HDMI Channel missing from the OneGuide

Discus and support HDMI Channel missing from the OneGuide in XBoX Games and Apps to solve the problem; My HDMI channel is missing from my OneGuide lineup. All of a sudden it was gone and I cant select the device I have connected to it. It shows the... Discussion in 'XBoX Games and Apps' started by jonjako, Nov 12, 2016.

  1. jonjako
    jonjako Guest

    HDMI Channel missing from the OneGuide


    My HDMI channel is missing from my OneGuide lineup. All of a sudden it was gone and I cant select the device I have connected to it. It shows the screen in the settings menu, so I know the device is still connected, but I can't choose it on the channel lineup.

    :)
     
    jonjako, Nov 12, 2016
    #1
  2. Nuno Bernardo Lopes
    Nuno Bernardo Lopes Guest
    Live TV, Vodafone IPTV, Portugal

    The OneGuide channel list is missing a lot of channels from Vodafone IPTV Portugal. On another the mapping between channel information and channel numbers in Oneguide is wrong on some channels. For instance selecting FoxLife HF on Oneguide shows AXN.

    That makes it mostly unreliable hence unusable.

    Don't know where to report problems regarding this.
     
    Nuno Bernardo Lopes, Nov 12, 2016
    #2
  3. BlackMamba218
    BlackMamba218 Guest
    Xbox OneGuide Missing Channels - DirecTV

    Missing channels in the Oneguide as well. Major networks missing like NBC.
     
    BlackMamba218, Nov 12, 2016
    #3
  4. BlackMamba218 Win User

    Xbox OneGuide Missing Channels - DirecTV

    Missing channels in the Oneguide as well. Major networks missing like NBC.
  5. MisterBalloons Win User

    Missing channels from Oneguide

    Hey Slyrus,

    When setting up TV and OneGuide, did you type in the correct zip code for your area? You can check in settings, TV and OneGuide settings to confirm.
  6. JT Kimbell [MSFT] Win User

    Missing channels from Oneguide

    Hey Slyrus,

    Can you go to TV & OneGuide Settings -> OneGuide -> and change channel filtering to show all channels. Does that fix things?
  7. Mister Beep Win User

    TV Tuner /One Guide problem

    I see, what we will have to do next is report the missing channels in TV & OneGuide settings so that this issue can get sent to the proper folks. Follow the steps below to report missing channels in OneGuide.

    • On your Xbox One controller, press the Menu button and select Settings.
    • From the Settings menu, select TV & OneGuide.
    • From here, select Troubleshooting.
    • In the Troubleshooting menu, select 'Report a OneGuide problem', and then select 'Missing Channel' in the drop menu.
    Follow those steps and the report be sent to the proper folks, I'm sorry for any inconvenience this has caused and I really hope you get up and running soon!
  8. Jordan111 Win User

    OneGuide channels are wrong after Time Warner Cable new lineup

    Since TWC is consolidating SD and HD channels, AMC now shows as channel 35.

    There is a OneGuide setting that will automatically hide duplicate SD channels if an HD channel exists. Since I had this enabled, OneGuide did not even show channel 35.

    So if a channel is completing missing from OneGuide, it may help to disable that setting until the new OneGuide is released.

    After disabling that option, I went through the guide and set as many favorites as I could using the old SD channels (many of which seem to be the same). I will just rely on using favorites until this is sorted out.
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HDMI Channel missing from the OneGuide

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