HDCP issues

Discus and support HDCP issues in XBoX on Consoles to solve the problem; Hello, I have HDCP issues when switching between Dolby Digital content and stereo content being passed through my Xbox One. Screen freezes and turns... Discussion in 'XBoX on Consoles' started by AviatorPaal, Jan 15, 2016.

  1. AviatorPaal
    AviatorPaal Guest

    HDCP issues


    Hello,

    I have HDCP issues when switching between Dolby Digital content and stereo content being passed through my Xbox One. Screen freezes and turns yellow, resizes. I've done troubleshooting for tens of hours, reformatted the X1, changed the IPTV decoder etc etc.
    Service provider is Altibox Norway, and the Decoder sending the signal is a Motorola VIP 1853. The issue is ONLY present when Source switches formats, and the Oneguide setting is set to "surround".

    :)
     
    AviatorPaal, Jan 15, 2016
    #1
  2. HDCP issues

    Hey there, TheGreatestAjax! I'm very sorry to see any issues you may be having with your set top box and your Xbox One. This thread is a bit old, and the issue was resolved a few updates ago. If you need further assistance, please post up a new thread detailing
    what you're running into, your set top box model information (like you provided here), and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. HDCP issues :)
     
    Misses Quinzel, Jan 15, 2016
    #2
  3. DudeRUSkaggs
    DudeRUSkaggs Guest
    HDCP issues

    I know this isn't super helpful, but a workaround that's quicker than rebooting your xbox is to unplug your hdmi input cable from the xbox and plug it back in. Atleast this works for me and my drish hopper. It's annoying and I hope this issue is resolved
    soon, but this might save you a little bit of time between now and then.
     
    DudeRUSkaggs, Jan 15, 2016
    #3
  4. Afrofire Win User

    HDCP Issue?

    Weenis - For what it is worth: I went with the optical cable. From Xbone to AV Receiver. If you go in to settings you can set up XBone->OneGuide->Devices and setup your receiver to be controlled by XBone. Good luck!
  5. JT Kimbell [MSFT] Win User

    HDCP Issue?

    Hi,

    The Motorola QIP 7216 has an HDCP limitation that only allows for 1 device to sit in between it and the TV. Do you happen to have an AV Receiver/Sound bar in the chain along with the Xbox One.

    If you do, you have 2 options:

    1) Call Frontier and explain you need a different STB that doesn't have this HDCP issue

    2) Use optical audio to take your AVR out of the HDMI chain.
  6. Misses Quinzel Win User

    HDCP issues

    Hey there, TheGreatestAjax! I'm very sorry to see any issues you may be having with your set top box and your Xbox One. This thread is a bit old, and the issue was resolved a few updates ago. If you need further assistance, please post up a new thread detailing
    what you're running into, your set top box model information (like you provided here), and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)
  7. DudeRUSkaggs Win User

    HDCP issues

    I know this isn't super helpful, but a workaround that's quicker than rebooting your xbox is to unplug your hdmi input cable from the xbox and plug it back in. Atleast this works for me and my drish hopper. It's annoying and I hope this issue is resolved
    soon, but this might save you a little bit of time between now and then.
  8. Misses Quinzel Win User

    HDCP issues

    Hey there, super88striker! I'm sorry to see that you're affected by the HDCP issue, too! :( As you can see from my response above, we are currently working on this issue to get it resolved for you. Rest assured that we are focusing on this, and will post
    an update once we have one! Thanks so much for your patience. :D
Thema:

HDCP issues

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