HDCP issues with Live TV only

Discus and support HDCP issues with Live TV only in XBoX Games and Apps to solve the problem; Split from this thread. I’m not sure if this is a dead topic now but it’s new to me. I’ve been running a TiVo romamio though a xbox one day one with... Discussion in 'XBoX Games and Apps' started by KR1MZA, Nov 19, 2018.

  1. KR1MZA
    KR1MZA Guest

    HDCP issues with Live TV only


    I’m not sure if this is a dead topic now but it’s new to me. I’ve been running a TiVo romamio though a xbox one day one with out issues for years. Upgaded to a one x and got the hdcp error: even when going though an xbox one s i get the same error. Going
    though a day one xbox it works fine (tried it on two of them) Tried the power fix and playing with cables to no avail all boxes are on 10.0.17764.3062

    :)
     
    KR1MZA, Nov 19, 2018
    #1
  2. Zeus Taurus
    Zeus Taurus Guest
    HDCP issues with Live TV only

    Misses Quinzel: It's been well over a month+ and the HDCP issue has not returned on my box. Thank you for having this issue addressed for us all. Like Silvanus4031, I also have other, not as impactful, issues, but will explore them via appropriate subject
    posts. Thanks again!
     
    Zeus Taurus, Nov 19, 2018
    #2
  3. Silvanus4031
    Silvanus4031 Guest
    HDCP issues with Live TV only

    So far I have not had this issue. Now I have new issues which I will post where appropriate. Why do I feel like I am Beta Testing the Xbox One?
     
    Silvanus4031, Nov 19, 2018
    #3
  4. XBF Paul M
    XBF Paul M Guest

    HDCP issues with Live TV only

    Hiya!!

    Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with connectivity fort he TiVo application. I was able to find an

    article
    that I believe may be helpful in resolving the issue. As well are you using the same TV that is being used by the original Xbox One? Please let us know!

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Nov 19, 2018
    #4
  5. KR1MZA
    KR1MZA Guest
    Thanks for the responce Paul. Same tv same original xbox one. The tivio will work on the tv if i bypass the xbox. However if i use the same setup (same tv, same tivo) though a xbox one s or x i get the hdmi not permited screen from the tivo while watching
    tv though the “one guide” app. Makes no difference if i use 4k output or not.

    https://support.tivo.com/articles/T...ying-Viewing-is-Not-Permitted-Troubleshooting

    This a link from tivo’s troubleshooting.. when speaking to tivo they said to contact micosoft hahha they passed the buck.

    What i get from the link, if i am understanding it correctly that the tivo isnt getting the copyright hdmi protection code from the xbox one s/x
     
    KR1MZA, Nov 19, 2018
    #5
  6. Hi there KR1MZA,

    Thanks for the reply. I'm sorry to hear about the issue with Connecting TiVo to the Xbox One for setting up the OneGuide feature.

    There are a few requirements to use the
    OneGuide with your TV and Xbox One
    :

    • A cable or satellite set-top box with HDMI output, or an Xbox One USB TV Tuner.
    • A connection to Xbox Live to download channel lineup information for OneGuide.
    • A Kinect sensor or an IR emitter cable.

    Unfortunately, as stated in the
    TiVo Support article
    . It seems like the feature will not be applied due to the hardware for TiVo.

    TiVo products have different HDMI requirements:

    • Roamio Series, Premiere Series, Series3, and TiVo HD DVRs require an HDCP key only when you try to view or record copy-protected material while an HDMI cable or HDMI-to-DVI adapter cable is connected to the box.
    • Roamio Series, Premiere Series, and TiVo HD DVRs require an HDCP key any time that you are viewing digital content, whether the content is copy protected or not, if an HDMI cable or HDMI-to-DVI adapter cable is connected to the box.

    Hope this helps.
     
    XBF Crystal P, Nov 19, 2018
    #6
  7. KR1MZA
    KR1MZA Guest
    It somewhat helps... i guess the million dollar questions will be: “if it works works on the xbox one (original) but doesnt work with the xbox one s/x, can i assume that this is a firmware item? If so is it a matter of time till the original xbox one stops
    working or perhaps an update for the one s/x that will fix the issue?
     
    KR1MZA, Nov 19, 2018
    #7
  8. XBF Diego M
    XBF Diego M Guest

    HDCP issues with Live TV only

    Hi KR1MZA,

    I don't believe it's a firmware issue since all Xbox's receive the same software and firmware updates but the one thing that does separate the original Xbox One with the newer models is the HDMI cable that comes with the consoles as the HDMI cable that comes
    with the newer console's is a high speed HDMI 2.0 cable capable of 4K/HDR quality while the one for the original is limited to 1080p quality. It may be that your TiVo box cannot receive the HDCP key through the newer consoles due to this difference in HDMI
    capabilities.

    Also make sure your TV is up to date with it's own firmware and that it supports HDCP 2.2 and that it's turned on in your TV's settings.
     
    XBF Diego M, Nov 6, 2018
    #8
  9. Zeus Taurus Win User

    HDCP issues with Live TV only

    Misses Quinzel: It's been well over a month+ and the HDCP issue has not returned on my box. Thank you for having this issue addressed for us all. Like Silvanus4031, I also have other, not as impactful, issues, but will explore them via appropriate subject
    posts. Thanks again!
  10. Silvanus4031 Win User

    HDCP issues with Live TV only

    So far I have not had this issue. Now I have new issues which I will post where appropriate. Why do I feel like I am Beta Testing the Xbox One?
  11. Zeus Taurus Win User

    HDCP issues with Live TV only

    Misses Quinzel... I posted earlier noting the same error as others on this string. I changed out my cable box (Comcast) from an older RNG200 to an RNG200N also called xbox support. We tried a few things, changing auto on then off... also, switched HDMI
    cables and switched them around as well. I continue to receive the same error. I neglected to provide my OS before, per your instructions it's:

    OS 6.2.11274.0 (xb_rel_1407.140703-1704) fre. Thank you for passing this on.
  12. Tamlocar Win User

    HDCP issues with Live TV only

    Strangely I go this kind of error during playback of a rented Xbox Video movie. Seems not all related to the live tv Pass-Through.

    I was watching the movie already fpr 30min - then - error message from xbox.

    After back some fiddling around, restarting Xbox Video it worked again. Very annoying...
  13. Zeus Taurus Win User

    HDCP issues with Live TV only

    As with everyone else who has posted here, I too am having the same intermittent issue as described in the first thread. My provider is Comcast and my STB is a Cisco RNG200. I think the TV that's connected to my XB1 is irrelevant, but if it ultimately
    helps in solving the problem, it's a Samsung PNC50C680G5F. I turn my XB1 on via voice or button the same way each time with the issue occurring intermittently with either. I also can get things to work by unplugging or re-setting my XB1 but think it's totally
    ridiculous that my $500+ piece of technology requires unplugging and re-setting to work properly . Please pass on my absolute frustration as well and let me know if I can provide any other information to help out.
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HDCP issues with Live TV only

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