HDCP issues with Live TV only

Discus and support HDCP issues with Live TV only in XBoX Games and Apps to solve the problem; I tried resetting the cables again, followed by an app reset, which seems to have worked. If I power cycle the xbox or put in stand by then the error... Discussion in 'XBoX Games and Apps' started by BerkleyTodd, Jul 13, 2014.

  1. COBURRRN
    COBURRRN Guest

    HDCP issues with Live TV only


    I tried resetting the cables again, followed by an app reset, which seems to have worked. If I power cycle the xbox or put in stand by then the error comes back.
     
    COBURRRN, Jul 16, 2014
    #16
  2. Thank you so much, COBURRRN! I'll get you added to the list.
     
    Misses Quinzel, Jul 17, 2014
    #17
  3. Silvanus4031
    Silvanus4031 Guest
    Again Like ManhattanSonatta when I come up from the low power state the Error meessage from My TiVo box is showing tabout HDMI not working.

    I am Using A Tivo Series 3 HD

    Verizon Fios with cable Cards as the provider

    HDMI to a LG Plasma HD TV

    Have had the Xbox since Last December and have only been having this problem in the last 3 weeks.
     
    Silvanus4031, Jul 18, 2014
    #18
  4. HDCP issues with Live TV only

    I just had to search out this issue as well. I am getting the exact same thing. What I found that works to reset the HDMI is >Settings>Display and Sounds> change input back and forth between auto and hmdi>then going into the TV app, usually will bring back
    the TV picture... That or a hard boot of the xbox one. I have not tried quitting the TV app, I will try that next time. Started happening with the latest July update, before, never had this issue..

    Also, resetting just the cable box doesn't work. I have to change/reset the Xbox for the TV to come back.

    Cable Provider: Cox Communications

    Cable box: Contour 6 (Cisco 9865HDC)

    Here is the message on the TV screen: then screen goes black but you can still hear audio..

    Imgur
     
    XboxArchitect, Jul 18, 2014
    #19
  5. Have the same issue with my Dish Hopper that is connected to my XB1
     
    BoDEAN-554D8B25-F50B-4CED-B8F3-54A08C7AEB15, Jul 18, 2014
    #20
  6. Hey, BoDEAN96! Can you refer back to my previous post on page 1 and post back the information on there. This is the first time I've seen a Dish Hopper in the list of seemingly affected devices. I'd like to get all the model/make information from it and you
    to add you to the list of affected people. Thank you!
     
    Misses Quinzel, Jul 20, 2014
    #21
  7. Nightsherra
    Nightsherra Guest
    Same issue with Cincinnati bell fioptics Cisco Explorer 8642hdc. Either switching inputs again or reinserting hdmi fix it,but this happens every day. Cable company has been out once and replaced box but did not help.
     
    Nightsherra, Jul 21, 2014
    #22
  8. wineguy
    wineguy Guest

    HDCP issues with Live TV only

    Misses Quinzel. Dish hopper now has to use HDCP for Disney after their recent agreement with them. I can confirm that a hard power off will reset the connection enough (my set up is dish/x1/tv) until the next sleep. then after next sleep (or soft off,
    in instant on mode) it has the issue again. Seems like it should be fixable with a patch.
     
    wineguy, Jul 21, 2014
    #23
  9. Sudrin
    Sudrin Guest
    Having this issue with a TiVo Premiere XL, Samsung TV and a Yamaha receiver.
     
    Sudrin, Jul 21, 2014
    #24
  10. Hey guys! Need a bit more information. Just to verify, I want to make sure everyone having the
    HDCP issue specifically is on the July update.

    Head over to
    find your console operating system
    for me and tell me the entire line you see there. I'm gathering that little bit of information now as well.
     
    Misses Quinzel, Jul 24, 2014
    #25
  11. BerkleyTodd
    BerkleyTodd Guest
    Mine says:

    6.2.11274.0 (xb_rel_1407.140703-1704) fre
     
    BerkleyTodd, Jul 24, 2014
    #26
  12. Hey everyone. I have been having issues with watching tv when I wake the xbox up using voice or by touching the button. I want to be clear this is only when I am in instant on mode. Prior to the July update the issues were still there but the DVR would
    not display the HDCP error. By HDCP error I mean the same one Misses quinzel has been referring to. I am using Xfinity with the Cisco RNG200N. My TV is a samsung plasma, don't have model right now.

    The easiest way to fix this is to simply unplug the HDMI cable (does not matter if it's the input or output) and plug back in. Yes it's easy to do but to have to do this EVERYTIME is just insane. Prior to the July update live TV would display a black screen
    but the sound would work. Same fix was used, unplug the HDMI cable and reconnect. If the Xbox is turned to energy saving mode then the issues do not appear. I believe this has to do with the HDMI handshake that occurs when the Xbox wakes up. Especially
    if the fix involves unplugging the HDMI cable.

    Misses Quinzel is that sufficient? Please get these people to fix this crap. The biggest media feature that Msoft pushed so hard is broke, and has been broke. And they wonder why sales are not on par with PS4.
     
    Murkin Out6189, Jul 25, 2014
    #27
  13. HDCP issues with Live TV only

    You could also try quitting the tv app then turning the cable box off for 15 seconds then turn it back on and restart the tv app and see if that works.
     
    MaximumExtreme, Jul 25, 2014
    #28
  14. Yes I agree but just like many posts said this is a temporary fix. I think we all know how to get it to work but that's not the problem. It's a broken feature that needs to be fixed by software revisions.
     
    Murkin Out6189, Jul 25, 2014
    #29
  15. steelbot
    steelbot Guest
    I'm also having HDCP issues ("HDMI connection not permitted" messages after waking up from sleep). I have a TiVo Premiere XL with Comcast cable TV service.

    I'm on the most current version of the OS: 6.2.11274.0 (xb_rel_1407.140703-1704) fre
     
    steelbot, Jul 28, 2014
    #30
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HDCP issues with Live TV only

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