HDCP Handshare Problem - Black screen playing blu-ray/netflix Xbox One -> Receiver -> TV

Discus and support HDCP Handshare Problem - Black screen playing blu-ray/netflix Xbox One -> Receiver -> TV in XBoX on Consoles to solve the problem; I power on fine and can see the main menu except when HDCP needs to happen, my TV turns black. I cannot watch blu-rays or launch Netflix. Video is... Discussion in 'XBoX on Consoles' started by CryonicMango179, Dec 2, 2015.

  1. CryonicMango179
    CryonicMango179 Guest

    HDCP Handshare Problem - Black screen playing blu-ray/netflix Xbox One -> Receiver -> TV


    I power on fine and can see the main menu except when HDCP needs to happen, my TV turns black. I cannot watch blu-rays or launch Netflix. Video is blank but sound remains. Hulu works, Live TV works. It happens with the handshake, then my xbox refuses
    to give a signal.

    Can anyone help, please? I've scoured the forums and web before asking.

    Receiver: Yamaha VX-571

    Tried:

    1) Turning on sequence

    - Multiple permutations of what powers on first, I feel like I'm going to break my XBOX one from sheer volume of hard resets.

    2) Holding all display settings steady, auto, every possible color combination. It's not that my screen cannot handle the resolution.

    - Plugging xbox to the TV works so it's not the resolution. Tried 720p too.

    3) Passing the signal through my AV Receiver, still yields blank (This is the one that passes whatever the output of the system is and forces the a/v to not touch the video.)

    4) Multiple HDMI cables. For 1.4 compliance.

    :)
     
    CryonicMango179, Dec 2, 2015
    #1
  2. y2jez
    y2jez Guest
    Bluray HDCP issue

    Hi, posting on here in the hope that someone else has experienced the error code 0x01d7000a...

    Excitedly went to watch the Hobbit on Blu-ray and the player starts but then gives me an error message that my monitor is not HDCP compatible. Swap Xbox out on same cables and it works fine on a normal Blu-ray player so I can rule out everything else in
    the chain apart from my Xbox One. I have a multitude of other devices connected including a PS3 which plays back Blu-ray perfectly fine.

    I notice that the display drops out and re-syncs when the Blu-ray software starts up which may have something to do with the HDCP error.

    Setup as follows:

    Xbox > AV Receiver > TV all on HDMI.

    So I cannot play Blu-ray at the moment on my Xbox. I have gone through checking and unchecking all related options on the setup menu and they all bring the same result. Error code 0x01d7000a

    Any ideas?
     
    y2jez, Dec 2, 2015
    #2
  3. NewBlacksmurf
    NewBlacksmurf Guest
    AV receiver turns on and off at the same time upon boot

    Play with the settings on the xbox one,

    Settings-->TV & OneGuide-->Devices-->Troubleshooting-->IR delay

    *I changed mine to fast, but you may need to change yours to slow (its on recommended by default)

    -I have to also ask, does your receiver turn on the TV?

    HDMI can also turn on and off devices.

    If your TV has a new Blue Ray player that turns on the TV when the Blue Ray player is turned on, check that too.

    I think the issue is with another device not the Kinect.
     
    NewBlacksmurf, Dec 2, 2015
    #3
  4. Spyderz Win User

    Xbox ONE vs Stand alone Blu Ray!

    xbox one "will" support 4k blu-rays in the future. They just haven't announced it when it will. So if you buy 4k blu ray movies they will not play yet on the xbox one. as with standard blu rays I find it only noticeable on larger blu ray tvs. I have
    a 4k 70in tv, the only way I can currently see blu ray formatted shows is on the built in apps in the tv. Mainly Netflix.
  5. pixelsandfrets Win User

    Netflix error x7361-1254-c00d7159

    I'm having the same issue with Blu-Rays, DVDs and Netflix with my Toshiba 40RV525U. I wanted to share my "fix" with you guys to see if it works with you as well. It's actually really simple. When I start Netflix and the error comes up I go back to the home
    screen and quit Netflix. Then I cycle through the Inputs on my TV to try and refresh the HDCP handshake between the devices. I do the same with DVDs and Blu-Rays. Sometimes I have to run through the process two or three times, but it's worked every time.

    I've also had the problem with Netflix loading a title to 99% and not playing. This is in conjunction to the HDCP error. Whatever title I tried to play the first time that caused the HDCP error message will behave this way. If I come back the next day and
    use the "input cycling solution" then I can watch that title no problem.

    This is a very strange situation indeed. Hopefully someone finds a permanent fix soon. Let me know if this solution works for you...maybe it will bring us one step closer to the answer. :)
  6. BRODIEMAN-27AFC304-8 Win User

    Bluray HDCP issue

    I too had a problem with HDCP and think I figured out what the problem is.

    Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

    After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

    I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

    It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

    Hope it helps!
  7. BRODIEMAN-27AFC304-8 Win User

    Games Play But Blu Rays Dont

    I too had a problem with HDCP and think I figured out what the problem is.

    Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

    After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

    I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

    It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

    Hope it helps!
  8. BRODIEMAN-27AFC304-8 Win User

    Causes Of Xbox One BluRay Black Screens

    I too had a problem with HDCP and think I figured out what the problem is.

    Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

    After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

    I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

    It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

    Hope it helps!
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HDCP Handshare Problem - Black screen playing blu-ray/netflix Xbox One -> Receiver -> TV

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