HDCP error on purchased movie, but not other apps

Discus and support HDCP error on purchased movie, but not other apps in XBoX on Consoles to solve the problem; I can play Netfilx, I can play Blu-ray movies, I can play amazon, you name it, no issues. I have an LG TV a Sony Receiver and the XBox one all bought... Discussion in 'XBoX on Consoles' started by JensenBlayloc, Jun 18, 2017.

  1. HDCP error on purchased movie, but not other apps


    I can play Netfilx, I can play Blu-ray movies, I can play amazon, you name it, no issues. I have an LG TV a Sony Receiver and the XBox one all bought at the same time in 2015. All content has worked. Today, I decided to take advantage of the content in
    the MS store, and bought a movie. I loaded the TV and Movie app, and it wont play giving me an HDCP error. I know that Netflix and BluRay use HDCP and they work. Something is up with the app. I would like to buy movies and watch them, so I need to know how
    to fix this.

    :)
     
    JensenBlayloc, Jun 18, 2017
    #1
  2. Hdcp error playing bluray

    What is the model of your TV? The Xbox One S/X requires an HDCP 2.2-compliant display in order to play 4K movies. An HDCP error on the Xbox One may indicate that your TV is not compliant with HDCP 2.2, or
    it's at least not enabled over the specific HDMI input.

    You can buy a splitter to ignore/bypass HDCP requests, but I do not know how well that works.
     
    Internet Expert, Jun 18, 2017
    #2
  3. tyreljohnson
    tyreljohnson Guest
    Blu ray "player"

    I dont remember specifically the other movies that were giving me issues. I do remember we rented a movie on Xbox and we got the HDCP error code. I could give a different cord a try and see if that helps
     
    tyreljohnson, Jun 18, 2017
    #3
  4. Tabu89 Win User

    Error 0xc00d7159, Xbox one s

    Same issue with me since I update my xbox 360 to a xbox one S I cannot view my purchase movies, and it has the same error message like everyone on this thread. I try everything that is recommended by the Xbox tech team and nothing has been able to solve
    this issue. However, it says the trailer of the movie's fine, but not able to view movie without receiving this error code "0xc00d7159. What's the purpose to upgrade consoles now you cannot view your purchase movie now due to no HDCP compatible, unless you
    now need to purchase a new TV that's HDCP compatible....Microsoft, this does not make any sense...can someone at Microsoft explain this.....
  5. tyreljohnson Win User

    Blu ray "player"

    I dont remember specifically the other movies that were giving me issues. I do remember we rented a movie on Xbox and we got the HDCP error code. I could give a different cord a try and see if that helps
  6. Arminator Win User

    Blu ray "player"

    It comes up with an error code saying the TV input isnt compatible but when you search the error code it just says to restart the console and replace the disc. I did that 4 times and it never played
    Without knowing the exact error code, my guess for the only reason why a TV Input wouldn't be compatible with a DVD would be if the HDCP copy protection handshake fails between console and TV, and the console doesn't get a confirmation from the TV that the
    HDMI channel is now encrypted.

    Can you check if the situation improves when you use a different (known working) HDMI cable? While the console may display games and non-movie stuff perfectly well (as it doesn't have to be encrypted), a broken lead on other HDMI data lines might prevent
    the HDCP handshake.

    Also check if your TV has a firmware update available. Maybe there is a known issue that prevents your TV from establishing an encrypted HDCP connection to the console reliably.

    Is Thor the only movie giving you trouble, or are other movies also throwing errors? Is the movie on DVD or BluRay disc?
  7. Internet Expert Win User

    Hdcp error playing bluray

    What is the model of your TV? The Xbox One S/X requires an HDCP 2.2-compliant display in order to play 4K movies. An HDCP error on the Xbox One may indicate that your TV is not compliant with HDCP 2.2, or
    it's at least not enabled over the specific HDMI input.

    You can buy a splitter to ignore/bypass HDCP requests, but I do not know how well that works.
  8. AquarrzSudnnym Win User

    Xbox error code 0x800c000b

    i rented a movie at the film and tv app thru my xbox. when i tried to start there was no loading icon and the error code occured. have tried to turn the xbox on and off again, the same with the router. nothing seems to work... please help!
    This may be a HDCP issue. The Link to support is for 360 but may provide some insight and a starting point to resolve it.
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HDCP error on purchased movie, but not other apps

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