Hdcp error in movies app, new tv too

Hi there Jeff,

Thanks for reaching out here in Xbox Forums. In reference to the HDCP error, pertains to HDMI being used to connect the TV to the Xbox One. I would recommend to try a different cable to help fix the video.

I recommend taking a look at the following resource article:
Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

Try this out and let us know the results.

I too had a problem with HDCP and think I figured out what the problem is.

Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

Hope it helps!

I too had a problem with HDCP and think I figured out what the problem is.

Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

Hope it helps!

I too had a problem with HDCP and think I figured out what the problem is.

Hopefully these steps will help people having Blu-Ray "Black Screen" Playback Issues or DVD Playback Error code 0x91d70001 and DO NOT have a capture card plugged into the console (Also reported to cause these errors, due to HDCP protection)

After lots of troubleshooting, uninstalling the Blu-Ray App, Power Cycling the console etc. I basically switched the HDMI cable to another HDMI port on my TV and BOOM! I haz movies.

I then set about trying to get movies to work over HDMI Port 1 again. I factory reset my TV and plugged the Xbox back into HDMI Port 1 on my TV and it now works fine.

It seems like there's some sort of HDCP bug with the Console, and it blocked that HDMI port? I'm not sure, but either way, this fixed my problem.

Hope it helps!

What is the model of your TV? The Xbox One S/X requires an HDCP 2.2-compliant display in order to play 4K movies. An HDCP error on the Xbox One may indicate that your TV is not compliant with HDCP 2.2, or
it's at least not enabled over the specific HDMI input.

You can buy a splitter to ignore/bypass HDCP requests, but I do not know how well that works.