HBO GO freezes & then shuts down my console

Discus and support HBO GO freezes & then shuts down my console in XBoX Games and Apps to solve the problem; This has started happening more often now. Last week when I was watching Game of Thrones it froze twice and shutdown my console (it didn't turn off my... Discussion in 'XBoX Games and Apps' started by BranFlake242005, May 13, 2015.

  1. BranFlake242005
    BranFlake242005 Guest

    HBO GO freezes & then shuts down my console


    This has started happening more often now. Last week when I was watching Game of Thrones it froze twice and shutdown my console (it didn't turn off my tv, soundbar, etc that is connected to my console). Sucks! Is this happening with anyone else? Any
    news?

    :)
     
    BranFlake242005, May 13, 2015
    #1
  2. Snickel Nickel
    Snickel Nickel Guest
    Xbox one unresponsive

    Bought my Xbox One a month ago and its doing the same thing. Freezes in the home screen. Then I have to manually shut down, still freezes, manually shut down again. After two or three attempts it finally works again. I thought waiting at least this long
    to upgrade my console the bugs would have been fixed. Guess I was wrong.
     
    Snickel Nickel, May 13, 2015
    #2
  3. Gaming Pioneer
    Gaming Pioneer Guest
    HBO to Go and Xfinity APP.

    SO I can't use HBO Go on my XBOX after all this time waiting??

    Oh well i'll be callin them & canceling HBO then, I don't mind saving myself that $16

    extra on my bill
     
    Gaming Pioneer, May 13, 2015
    #3
  4. JDM KingZ33
    JDM KingZ33 Guest

    HBO GO freezes & then shuts down my console

    Yeah, I'm having the exact same problem. I'm trying to watch GoT and about 5 minutes in the buffering bar pops up and the Xbox locks up. I thought I'd comment too so a moderator can see and get HBO or Microsoft to work it out, I reported the problem through
    Xbox too.
     
    JDM KingZ33, Jun 17, 2015
    #4
  5. Miss Diggz
    Miss Diggz Guest
    Hey there JDM KingZ33,

    I'm sorry to hear about the issue. Since this thread is a bit old, I would suggest creating a new thread detailing what you're experiencing and any troubleshooting steps you may have tried. This way you can receive support catered to you from our community.
    Thanks in advance!
     
    Miss Diggz, Nov 1, 2018
    #5
  6. JDM KingZ33 Win User

    HBO GO freezes & then shuts down my console

    Yeah, I'm having the exact same problem. I'm trying to watch GoT and about 5 minutes in the buffering bar pops up and the Xbox locks up. I thought I'd comment too so a moderator can see and get HBO or Microsoft to work it out, I reported the problem through
    Xbox too.
  7. Miss Diggz Win User

    HBO GO freezes & then shuts down my console

    Hey there JDM KingZ33,

    I'm sorry to hear about the issue. Since this thread is a bit old, I would suggest creating a new thread detailing what you're experiencing and any troubleshooting steps you may have tried. This way you can receive support catered to you from our community.
    Thanks in advance!
  8. Radiant Sword X Win User

    My Xbox One started shutting off on it's own. There is a virus in the console!

    Wrong. My console if infected with a virus. Someone is taking control of the power. It freezes for a moment and then the console shuts down.
  9. DaniHarte Win User

    My console freezes and shuts down periodically

    This issue started recently, my game will freeze randomly and shut itself down. It isn't from overheating or the vents
    My sons xbox one s started doing this since i bought it!

    now it wont stay on!

    it turns on loads forza 4 then turns off

    sometimes it turns back off within seconds of me turning it on, its driving me crazy!!!!

    ive been on the community and followed the advise to reboot it done that 20 times

    the game came on all my cars have disappeared but its still turning off.

    i have no idea how to actually speak to a human being at mircosoft or where im supposed to send it or to contact to get it replaced or repaired can anyone advise me where it needs to be sent to get repaired??
  10. INutUpOrShutUpI Win User

    Xbox video freezing (xbox one)

    Freeze my Xbox and "shut" it down
Thema:

HBO GO freezes & then shuts down my console

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