Having troubles with EA Access

NickPrzygocki · Mar 15, 2017

I recently used a pre-paid card for EA Access, however when i start the app it shows me a welcome video and after i skip that it prompts me to sign up for it. Both my xbox and my Microsoft billings page show me having access until 4/16/2017.

Just out of curiosity i went to the store page for a EA title Mass Effect Andromeda and clicked the 10% off with EA Access deal and it brings me to the sign up page in the store again.

For some reason its not recognizing my subscription.

Wasn't sure where to put this post so i put it here.

:)

Smwutches · Mar 15, 2017

Trouble with EA ACCESS

Sorry, but it's not possible to purchase an EA Access subscription with Xbox currency. At this time it can only be purchased via credit card or Paypal. They will sell subscription cards in the future.

zFredders · Mar 15, 2017

Trouble with EA ACCESS

Hi I've been having trouble with downloading a years subscription of EA ACCESS. I just returned home and redeemed my Xbox Live £20 card and went to purchase EA ACCESS but I'm not allowed to? I can only use my credit card (which I have no money for now I
put it on as Xbox credit.)

Was wondering if I can purchase this with my Xbox credit, because I can't with my credit card basically. Please help! I really want to play BF4!

Miss Ghidorah · Mar 16, 2017

Hey there,

Are you still seeing problems with accessing EA Access? For more information regarding that, there is a complete article about

EA Access for Xbox One. As stated on the article, to manage your EA Account and connected Xbox accounts, sign in on

Origin to see your Account settings.

Keep us posted!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Miss Ghidorah

Hey there,

Are you still seeing problems with accessing EA Access? For more information regarding that, there is a complete article about

EA Access for Xbox One. As stated on the article, to manage your EA Account and connected Xbox accounts, sign in on

Origin to see your Account settings.

Keep us posted!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Smwutches

Sorry, but it's not possible to purchase an EA Access subscription with Xbox currency. At this time it can only be purchased via credit card or Paypal. They will sell subscription cards in the future.

Mister Maka

Hey there bartenderike.

Let's have you try removing your profile from your Xbox One, power cycle by holding the power button down for 8-10 seconds, and then add your profile back. If you're still having troubles with EA Access after that, let's get you in contact with
Phone/Chat support for assistance. Let us know how it goes

{Parity}

You should contact
EA Access for trouble with your EA Access account.

SwordofWhedon

EA controls their own games on PC, and this is how they want you to access them. If you're having trouble linking your EA account, you need to contact them because linking happens on their servers. Microsoft only provides authentication

Having troubles with EA Access