Having trouble with XBOX LIVE .

SpanglyWinner96 · Nov 2, 2015

So I renewed the XBOX LIVE and instead of it automatically renewing nothing has happened . It's not allowing me to start it and I cant get online , but it was charged to my card already . HELPPP

:)

taidara · Nov 2, 2015

Having trouble with Xbox Live

Hey there Bbugger!

[quote user="Bbugger"]i have a password on the router which i am assuming is the problem[/quote]Does your ISP use PPPoE to authenticate to their service or are you referring to your router's web configuration page?

Appreciate if you could provide a little more information. Please read:
START HERE! And post back in full detail (the bits that are in bold).

Thanks!

Bbugger · Nov 2, 2015

Having trouble with Xbox Live

W:0000 000B

X:0000 F001

Y:0000 0000

Z: 0000 0000

ID: FFFF FFFF

L: 8015 1007

Q: 8007 0435

T: Wired

Connection stops between the network and internet

I have tried manually but that does not work i have a password on the router which i am assuming is the problem but i am not sure

looking for an answer

onyxishere · Nov 3, 2015

Sorry to hear it. If you were billed to your account but did not receive the membership then you should call phone support for more assistance. If you live in North America dial 1-800-469-9269

Bbugger

Pennsylvania, USA

Westell VersaLink 327W (Router and Modem the same)

Things you have tried: I have tried putting it in manually i have tired putting info into the PPPoE and manually putting in all router information that did not even make it to the network. I have tried restarting it.

Is UPnP Enabled? Unknown

Do you have a NAT error? No

Any Error Codes you encounter: no

Who is your ISP(Internet Service Provider) Verizon

W:0000 000B

X:0000 F001

Y:0000 0000

Z: 0000 0000

ID: FFFF FFFF

L: 8015 1007

Q: 8007 0435

T: Wired

A:192.168.1.47/225.225.225.0

G192.168.1.47

D192.168.1.1/0.0.0.0

Sorry i have asked and researchered to tell you but i do not know it is through the DSL router if that helps i don't know if it is PPPoE

taidara

It is perfectly safe to post up the information i asked from you. A simple Yes or No will do on my first question regarding PPPoE connection or if you were referring to your router's web configuration page.

pesty13

There has been a problem tonite.

Bbugger

Yea sure but i have to ask first not to be insulting you don't share any of this info correct i would not like to get hacked and such sorry first time

onyxishere

Sorry to hear it. If you were billed to your account but did not receive the membership then you should call phone support for more assistance. If you live in North America dial 1-800-469-9269

Having trouble with XBOX LIVE .