Having trouble with my disc

Discus and support Having trouble with my disc in XBoX Games and Apps to solve the problem; So recently my Overwatch has been acting up bc every time i insert it in my xbox, nothing happens and when i try loading the game up myself it thinks... Discussion in 'XBoX Games and Apps' started by A Knifing Scrub, Sep 28, 2018.

  1. A Knifing Scrub
    A Knifing Scrub Guest

    Having trouble with my disc


    So recently my Overwatch has been acting up bc every time i insert it in my xbox, nothing happens and when i try loading the game up myself it thinks its a trial and won't let me play. All of my other games are fine its just this one.

    :)
     
    A Knifing Scrub, Sep 28, 2018
    #1
  2. RealPevan01
    RealPevan01 Guest
    I can't install FABLE 3

    It didn't work, I'm only having troubles with this disc...
     
    RealPevan01, Sep 28, 2018
    #2
  3. FlexiblePhilter
    FlexiblePhilter Guest
    bo2 dlcs

    Is anybody else having trouble with bo2 the game comes on xbox 1 with 360 disc ok but none of my dlcs appear?
     
    FlexiblePhilter, Sep 28, 2018
    #3
  4. XBF Diego M
    XBF Diego M Guest

    Having trouble with my disc

    Hey there! Thank you for reaching out to us! I'd be happy to help.

    Have you tried doing a full reboot and a
    power cycle    ?

    • Hold down the power button on your Xbox for 10 seconds until it turns off
    • Unplug the power cable from the Xbox and wall socket for 1-2 mins.

    Also, have you experience any issues with connecting to Xbox Live?

    Let us know, we're here to help!
     
    XBF Diego M, Sep 28, 2018
    #4
  5. XBF Diego M Win User

    Having trouble with my disc

    Hey there! Thank you for reaching out to us! I'd be happy to help.

    Have you tried doing a full reboot and a
    power cycle    ?

    • Hold down the power button on your Xbox for 10 seconds until it turns off
    • Unplug the power cable from the Xbox and wall socket for 1-2 mins.

    Also, have you experience any issues with connecting to Xbox Live?

    Let us know, we're here to help!
  6. littleeeee Win User

    Having trouble playing disc

    are the disc scratched?

    the could be some dust in the disc drive. you could try to gently blow inside. like in the old SNES times ;-)
  7. l QuickLime l Win User

    having trouble reading discs

    Eliminate all the obvious solutions before parting with your console for repair.

    support.xbox.com/.../disc-drive-solution

    • Basically to start some TLC is needed. Unplug your console and storage devices (sometimes USB devices can be a factor) blow/clean out the vents and ports. Be sure not to touch any connections, just use a dry dust cloth or vacuum or air can. When you’re
      done re-position both your console and psu somewhere with adequate ventilation.
    • Test different games and formats like DVD movies and music CDs. If it’s having trouble reading discs use a lens cleaner several times and test again. ‘Hopefully it was just some dirt’. If you were having issues with music CDs I’d recommend you check out
      the Option Media Update http:/www.xbox.com/en-GB/Search?q=optional%20media%20update#Games  ">http://www.xbox.com/en-GB/Search?q=optional%20media%20update#Games
    • If you’re having trouble with a specific disc you should ensure it’s not scratched by testing it at the retailers or friends. You can look at getting a replacement if it is

      support.xbox.com/.../disc-replacement-program
    • If it’s still unable to read any games consistently as intended it’s recommended that you submit a repair request with Microsoft

      support.xbox.com/.../repair-process       online service centre overview
      myservice.xbox.com/.../Welcome.aspx
  8. SlyCraig2010 Win User

    having trouble reading discs

    have you tried using a CD laser cleaner that you can buy from any good retailer or online for 1-4 pounds on ebay or cheap stores i.e. discount

    this is to make sure that its just dirty and this can be the cause

    reply to this to let me know thanks
  9. CerealCupid690 Win User

    Having trouble playing disc

    and I just got the same message when I tried to insert another disc
Thema:

Having trouble with my disc

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